Customer Ideas Portal

Prevent logins from IP addresses that are located in certain geographic locations. For instance, give the company the ability to restrict countries or regions of the world where they do not have a presence. This would provide additional security b...

Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that mon...

According to your site you allow up to 100 receiptients for bulk text messages. There should be a way to create contact groups so if you need to send text messages to a group of people on a regular basis, you can simply select that group and send ...

Sync contacts from portal to deskphones

I'd like to be able to schedule conference calls at a future date, right now I can set up a call immedicately.

We can make easier to get same text to several numbers

I request you to add block outgoing call for a specific number features on admin portal

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.

We recently rolled out Live Reports for some of our call queues and we love it! One feature that would make it even better is if we knew whose phone was about to ring. We would love to see a widget on the live report that displayed the next 3-5 pe...

In several interactions with RingCentral support, their techs have logged in as our users to see what they are seeing. I'd like the ability to do that myself, as we have many remote users and it is not always convenient to video call with them for...