Skip to Main Content

Customer Ideas Portal

Showing 4761

Error message needs to inform error reason for cannot disable user

When disabling a User CC gave me an error without telling my why. The reason ended up being the User was a manager and I needed to remove her from the slot.
Will Snyder 6 months ago in RingCentral Contact Center 0 Under review

further narrow the 'Message Panel' Column to give more space to actual messages

I switched to the new layout for the desktop app and noticed that the message panel column takes up an unnecessary amount of space on the desktop app. I would like to be able to further narrow the left column (message panel). It eats up a huge amo...
Peter DelRe 6 months ago in RingCentral Web/Desktop App 0 Under review

sending to voicemail instead of ringing second extension when on an active call

I am using ring central with several extensions. When a call comes in it goes to my desk extension, then if I don't answer it rings my cell phone extension. But it also goes to my cell phone extension if I am on an active call on the desk extensio...
Jack Perrault 6 months ago in RingCentral Admin Portal 0 Under review

Meeting Recordings Management

Hello! We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings. IE we should be a...
Robyn Thompson 6 months ago in RingCentral Video 0 Under review

Group texting for U.S. Territory Numbers

We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Reque...
Antares Crew 6 months ago in RingCentral Web/Desktop App 0 Under review

Non-Super Admin users can elevate themselves to a "Super Admin."

We have noticed that Non-Super Admin users can elevate themselves to "Super Admin." This could potentially cause security issues and business impact. Non-Super Admins should not be able to change their role to a “Super Admin” or remove the SA role...
Led Tasso 6 months ago in RingCentral Admin Portal 0 Under review

Conference call option on the app if the Deskphone and RIngCentral app is linked

Conference call option on the app if the Deskphone and RIngCentral app is linked
Jonas San Luis 6 months ago in RingCentral Web/Desktop App 0 Under review

Auto Purchase Limit

Set a limit for our Auto Purchase with that feature we can control our paid
Cadmart Admin 6 months ago in RingCentral Admin Portal 0 Under review

Retrieval call logs more than 2 years.

I signed up June 18th 2021, I want all the records of the call logs from June 18th, 2021 to today.
Steve Pantalemon 6 months ago in RingCentral Admin Portal 0 Under review

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site
Erwin Mempin 6 months ago in RingCentral Admin Portal 0 Under review