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Auto reply that number is disabled for SMS

Currently, there is no auto-reply to the sender if the RingCentral number they are sending a text to is disabled for SMS. I am requesting to have a system-generated reply to a sender if the RC number they are sending a text to is disabled for SMS.
Radney Porcioncula over 1 year ago in RingCentral Phone 2 Under review

Create contact groups to send bulk text messages

According to your site you allow up to 100 receiptients for bulk text messages. There should be a way to create contact groups so if you need to send text messages to a group of people on a regular basis, you can simply select that group and send ...
Donna Archambault over 1 year ago in RingCentral Web/Desktop App 2 Under review

Give administrators the ability to report on text messaging (number sent/received, and even view the text)

I need to be able to confirm remote employee activity - #of text sent / received / time of day ( and even the content of those text ).
Guest over 1 year ago in RingCentral Admin Portal 2 Under review

Allows Sites to be an option on the Messages Group Options for a User or Queue

We are trying to emulate a feature in our current Avaya PBX that allows multiple extensions to forward to the same IVR menu. For example dialing 12345 or 54321 would end up at a common IVR at 55500. We have custom hours and calling rules setup aro...
Dean Eckstrom almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow Blocking Outbound Calls by Number

Allow Blocking to outbound numbers for things like do not call lists. This should be able to be done by role, individual extension, and account-wide.
Guest almost 2 years ago in RingCentral Phone 2 Under review

Caller ID Name Display on User Extensions End

Would like to add a feature to see the caller ID name of user extensions end not just on call queue's end.
Guest about 2 years ago in RingCentral Phone 3 Under review

RingCentral Meetings Banner Display Meeting Name.

Can we please add the display name of the meeting name in the Top left-hand corner of our RCM platform, as it is available on the RCV side? This feature would be a great addition to our tool as some customers cannot migrate to RCV yet, and would l...
Brian Miller 4 months ago in RingCentral Meetings & Webinar 0 Under review

Interaction Issue Hot Button

The Interaction Issue Button would live on the Agent's Engage console. Whenever there may be an issue with an interaction instead of having to copy, paste or grab additional details about this interaction from a report and adding more time and res...
Jaimie Bell 7 months ago in RingCentral Engage Voice 1 Under review

interrupting my current call

I need incoming calls to stop interrupting my current call. I would like to be able to see that someone is calling, but for the active call to take priority
Guest 12 months ago in RingCentral Phone 2 Under review

Allow Locking of Individual Extension Fields/Settings

I would like to be able to give access to my users so that they can reset their PIN or make changes that are allowed within User Details of their extension while simultaneously blocking fields of my choice within that extension.
Taylor Wells about 1 year ago in RingCentral Admin Portal 0 Under review