Skip to Main Content

All ideas

Showing 5840 of 5840

Sync company directory with Desk Phones

Enable a way of controllyng deskphones from the admin portal, i contcated suport and there is not even a way to sync the compnay directory with our desk phone Poly Edge E550
Patricio Barreiro 13 days ago in RingCentral Admin Portal 0 New

I would like to have a way to download analytics.

If I want to share analytics I have to take screen shots. I would like to be able to download the data to share.
Nancy Wright 14 days ago in RingCentral Analytics 3 Future consideration

On-hold Indicator to Remind User a Caller is on Hold in Softphone App

We would like to have an on-hold indicator for our customer facing users, that use the softphone app. This would give them an alert at a certain interval reminding them they have a caller on-hold, if the caller has been on hold past a certain amou...
Denise Castor 14 days ago in RingCentral Admin Portal 0 New

Please add the ability to have multiple group managers for a usergroup.

Please add the possibility of having multiple group managers for a user group. This would open up the possibility of having multiple group managers by proxy, for example to make call forwarding for group members in case of illness. I think this w...
Holger Haase 3 months ago in RingCentral Admin Portal 0 Under review

Make the 4 digit extension the default for copy and share in a company

:bulb: Can someone please suggest to RC, that when I want to forward (copy and forward) a text, say from a candidate to my teammate who has the job, I should be able to put that in the normal 4 digit extension thread, not have to send it to the 10...
Vanessa Wergin about 1 month ago in RingCentral Web/Desktop App 1 New

Allow multiple users to respond to the main number texts

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
Aaron Workman 11 months ago in RingCentral Integrations 3 Planned

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
almost 3 years ago in RingCentral Phone 6 Planned

Add an OPT Out Signature line to SMS message automatically

Since it is required by TCR that all SMS messages to clients have an opt out message , it would advantageous to have a feature where this message is auto populated on all messages sent through our ring central app.
Dawn Knox 3 months ago in RingCentral Phone 2 Under review


Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
almost 3 years ago in RingCentral Phone 13 Future consideration

Global Suppression List for SMS Messaging

We need a global suppression for text messaging. This will allow us to add users who request to never be texted by the organization.
KC Brotherton 8 days ago in RingCentral Phone 0 New