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Desktop App: Deauthorize Softphone on Exit (logout)

Many people have a desktop at work and use a laptop while traveling or working from home, myself included. If the softphone would deauthorize when exited I could use the softphone on my desktop at work and my laptop on the road or at home without ...
over 3 years ago in RingCentral Phone 2 Future consideration

Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...
Guest almost 3 years ago in RingCentral Admin Portal 26 Planned

SMS: print option for text messaging

I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would allow us to print out the conversation so that we can put it in our files if we need to. The only way I know to ...
over 3 years ago in RingCentral Phone 52 Planned

Scheduled Changes

I think it would be super helpful for administrators to have the ability to schedule changes to take place. For example, (basic example) lets say we need add a user to a call queue at a certain time and remove them at a certain time we could sched...
Jackie Villanueva 7 days ago in RingCentral Admin Portal 1 New

Put my User Management settings back

Please reinstate my user management settings. Ring Central has made them very complicated, and now I have to relearn it all to use it. I want to cry. I dont have the hours needed to relearn how to do everything. WHY on earth did Ring Central chang...
ASM LLC 7 days ago in RingCentral Admin Portal 0 New

Specify account phone number

Allow super admin to specify the RingCentral account phone instead of forcing a bogus temp phone number that no one can remember. Allow assignment of a company number.
Steve Bentley 7 days ago in RingCentral Admin Portal 0 New

Call transcript with summary and call quality monitoring Feature as the CallRail has with extra 15% up charge for that feature will help both RingCentral in the game and customers will stay Loyal for long-term.

Call transcript with summary and call quality monitoring Feature, as the CallRail has an extra 15% upcharge for that feature, will help both RingCentral in the game and customers stay Loyal for the long term.
Thang Tuang 8 days ago in RingCentral Admin Portal 0 New

Texting Inactive Numbers Should Have Error

I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a te...
Corporate Office 8 days ago in RingCentral Mobile App 0 New

Add external push to talk button for push to talk option.

Ring central added a PTT function but not the ability to use an external PTT button. It’s cumbersome to have to open the app in order to talk especially in a medical practice.
Lab Department 13 days ago in RingCentral Mobile App 0 New

Add An Option for Admin to Prevent Certain Users to Create Team Chat/Message Within the App

This is to prevent group toxicity within working hours & promote productivity on the floor.
Lily Harrison about 1 month ago in RingCentral Web/Desktop App 0 New