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Suppress notifications to users when template changes are made or pushed

We will on occasions change a template setting or apply template setting to a user who missed having a template setting assigned. the user gets an email and also a voicemail informing them of a security change which leads to concern and confusion....
Carlos Couto 8 months ago in RingCentral Admin Portal 0 Under review

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
about 2 years ago in RingCentral Phone 1 Under review

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!
Eugene's Phone about 1 year ago in RingCentral Mobile App 10 Under review

Offer business hours selection for recurring reports in analytics.

Currently only 24 hour period for recurring reports (yesterday, last 7 days, etc.). Need ability to choose business hours for recurring reports. Example - Reports need to show activity during business hours, not the calls after hours when no one a...
HUDFCU ADMIN 25 days ago in RingCentral Analytics 0 Under review

Combine Meeting/Video Calendar and task calendar - integrate w/ outlook

Currently there are two calendars in the RC App, one for video meetings and the workspace calendar. There should be one calendar in the RC app that contains everything and that can be integrated with outlook as meetings and contacts are.
Anne Sullivan 2 months ago in RingCentral Web/Desktop App 0 Under review

set the number of times an IVR loops to less than 3

I want callers to hear a prompt one time and no more in my main IVR even if they don't press anything. It would seem that the default of 3 loops through the message is hard coded. The problem from some of our customers is that touch tones don't al...
Inventory Inventory 4 months ago in RingCentral Phone 1 Under review

Allow multiple people to call monitor at the same time

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors
Guest 12 months ago in RingCentral Phone 3 Under review

Synchronize DND setting across App and Desk Phones

Synchronize DND setting across App and Desk Phones so that if someone sets DND on their desk phones it shows up on all other users desk phones that they have DND on. At present it only shows up in the App if you set DND in the App, and dos not sho...
Howard Scott 2 months ago in RingCentral Rooms 1 Under review

The Call Forwarding Feature from one extension to another extension

The Call Forwarding Feature from one extension to another extension is not yet available for RC Mobile App. That is why the user needs to download the RC Soft Phone on the desktop or use desk phone.Please add this feature.
Aiden Vu about 1 month ago in RingCentral Mobile App 0 Under review

Return to queue at will during wrap-up time

Our center is the Michigan Poison & Drug Information Center, a federally and state funded entity that handles and manages poisoning and toxicologic emergencies. We are requesting an important feature to optimize our efficiency, specifically th...
Varun Vohra 26 days ago in RingCentral Web/Desktop App 1 Under review