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Add Auto Answer Feature In RingCentral App

Please add auto answer feature in RingCentral App with the option to turn on and off. This will help reduce call avoidance and increase productivity.
Frank Torres 6 months ago in RingCentral Phone 0 Under review

RingMe buttons for Site Numbers

It should be possible to create RingMe buttons for any externally reachable number that can be dialed. I would also suggest that instead of implementing the RingMe in the Admin Portal rather than for each extension. That is difficult for an admini...
Brian Erle 6 months ago in RingCentral Admin Portal 0 Under review

More 3rd party storage sites on Archiver beta

I strongly suggest adding other 3rd party storage applications such as Sharepoint and Amazon S3 to Archiver Beta. This is beneficial because people need more options to store their backups, not everybody uses dropbox or google drive, or box.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

RCV Scheduler Invite on Existing Email Thread

Whenever we schedule a meeting using RCV plugin in Outlook on an existing email thread, the invite is being added on the thread, however, it is placed at the bottom of the thread instead of the top. This causes issues because although the recipien...
Guest over 1 year ago in RingCentral Integrations / RingCentral Video 0 Under review

Can we create a separate Dial by name directory for each site. We have 2 sites, and we don't want the caller to dial the extension of the other site.

Can we create a separate Dial by name directory for each site. We have 2 sites, and we don't want the caller to dial the extension of the other site.
Global IP Networks 3 months ago in RingCentral Admin Portal 0 Under review

Being able to search for faxes in messages by their phone number or their company name.

After attempting to search for faxes sent to the line, I discovered that you can't search just by phone #, or by company name, but that you have to use the first and last name fields. This makes it harder, as sometimes multiple people use one fax ...
Denise Downey 3 months ago in RingCentral Web/Desktop App 0 Under review

Your directions for, "Setting your presence for desktop and web are wrong. Number 1 says, "Select your profile picture at top right." In recent weeks you did an update and now the Profile picture is at the top left. You might want to update that.

I am a direction follower to a fault and for functionality for new people to RingCentral I feel it is important that the directions for the Support page should be 100% correct.
Kelly- Front Desk 3 months ago in RingCentral Contact Center 0 Under review

text message automation

please make text automation work flow happen in salesforce!!
Guest about 1 year ago in RingCentral Integrations 0 Under review

Integrate with eClinicalWorks

eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.
Owen Kieran 9 months ago in RingCentral Integrations 1 Under review

recall park

if there was a way to pick up your last parked call when you were the one who parked it in the case where you forget to write down the park number and then have to wait for it to ring back to you. Would be super SUPER helpful from call center hand...
Sandra Cardin 266 9 months ago in RingCentral Phone 0 Under review