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Option for Browser Webinar Link to be available directly

Many users want to be able to view a webinar directly on their browsers (instead of using the app) and the current system of having to cancel the app popup box, and then scroll down to the browser link can be difficult in the 30 seconds before the...
Natalie Chan about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Option to schedule the user invite email to be sent on a specific date.

I frequently create extensions ahead of time for new users in my environment. Lets say Jane Doe starts on Monday morning, I'll have everything set up and done for her Friday afternoon, including her new RingCentral extension so she's ready to get ...
Cole Devitt over 1 year ago in RingCentral Admin Portal 0 Under review

Add a radio button on app icon

Sometimes when I step away from my desk, I miss the tone notification that I received a new message. I won't know I missed it unless I open the app. How about a radio button on the icon on my dock to alert me. Like the red radio buttons on my text...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

RC Phone red voicemail light to blink while monitoring another extension voicemail box

For example, extension 1 is a reception line and forwards voicemails to the night time general mailbox, which is extension 2. It would be useful if the red light on the physical RC Phone could be set to blink still when a voicemail comes in and is...
Jason Dietmeyer 9 months ago in RingCentral Admin Portal 0 Under review

The ability to Mark texts unread when using the desktop application

One is able to mark texts unread in order to flag them for future reference when using the RingCentral app, however, when using the desktop application, this is not possible. sometimes if there is a response from the patient/client and the applica...
Dr. Silva about 1 year ago in RingCentral Web/Desktop App 0 Under review

Show who disconnected the call

Show who disconnected to call to help identify whether calls are being dropped by the caller, or by a network issue.
Mike Kralik about 1 year ago in RingCentral Analytics 0 Under review

Prioritize the current call over incoming calls

Pretty self explanatory...I can't believe there's at least not an option to prioritize the current call over incoming calls
Joe Weber over 1 year ago in RingCentral Web/Desktop App 0 Under review

On-demand Call Recording Announcement settings by individual sites not account based

Currently the On-demand Call Recording announcement can only be set in the "Main Site". We have sites that speak other languages so need to be able to set this announcement by individual sites.
Guest almost 3 years ago in RingCentral Admin Portal 3 Under review

Schedule Meeting Using Default Mac OSX Calendar with RingCentral

Good morning, We would like to schedule meetings using our default mac osx calendar with our RingCentral GLIP app, opposed to using Office 365 or Google. When will GLIP integrate with Apple's Mac OSX Calendar? This is a very need feature we would ...
Guest about 3 years ago in RingCentral Web/Desktop App 0 Under review

Show Company Name not First Name in the call log that have contacts setup

Showing all calls that we put a "contact" info in by "First" name is not appropriate for a business. The way around it I have to put the company name in the "First" name contact box. That is counter productive. This is a business telephone platfor...
R. Glenn Matsen over 1 year ago in RingCentral Web/Desktop App 1 Under review