All ideas

I use RingCentral in a variety of ways. Sometimes I use it for meetings where I use my PC Speakers and Camera and Microphone. Other times I am making pure calls, where I use a typical Bluetooth headset with the PC. Switching back and forth between...

Please add support for file formats .HEIC .HEIF .HEVC on SMS. We are a healthcare company that request timesheets from nurses. 50% of our user base has iphones and it is an impossible task to request them to set different photo settings to send in...

Automated system wide blocking of spam numbers to all extensions requiring no action by customers.

When you access the Cloud Phone Settings on from Salesforce (https://login.salesforce.com/apex/rcsfl__adminUI), under the section Log Customization. * The field types supported in call log are Date, Picklist, Text and Text Area. It would be great ...

I think it would be vary helpful to be able to dock the HUD list somewhere on your screen.

can I get a monthly billing report

As a lawyer I sometimes need to provide proof a fax was sent. It would look much more professional if my fax results page had my firm name and information rather than an advertisement for Ring Central.

We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.

Go to 3cx.com and see if you can license some of their patents. The MVP queues should have the ability to determine estimated wait time, position in queue, and call back capabilities. Should have to get advanced contact center which is overkill fo...

Shared logs: calls, voice mails, SMS (texts or messaging) and faxes for all extentions.