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Ability of Each Phone Number to Block Phone Numbers in Bulk

We want a feature wherein the "Blocked Calls" option in the service web is available per number and not per user extension. We need to block phone numbers in bulk but it should be done only to specific phone number which is "(646) 665-4533" : DL o...
Maribel Lopez 9 months ago in RingCentral Admin Portal 0 Under review

Log Out All Users in One Button

Super Admin should have the ability to press a button on the Admin Portal to force log out all devices they are signed in. This should also be coordinated with teh Account Validation button. Once enabled, Super Admins should have a way to force lo...
Jorge Mico 9 months ago in RingCentral Admin Portal 0 Under review

Increase HUD and appearance feature to more than 100 extensions. At least 200.

I have maxed out the 100 number of HUD users. I need to add more since we are hiring people every day. All the agents are telling me that it is no possible. We really need to be able to see more than 100 in HUD. As of right now we at least need 13...
JAVIER MARCOS 9 months ago in RingCentral Admin Portal 0 Under review

Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

The "Launch an external app or website for incoming calls" can be configured by individual user. I want a feature wherein the super admin or admin of the account has the capability to configure it for all of the users
Maribel Lopez 9 months ago in RingCentral Admin Portal 0 Under review

Ext search in "Add User" creation wizard

When adding a user in RingCentral MVP, finding an available extension can be time-consuming. It would save time if the "Ext." field displayed unused extensions when you click on it. Currently, you either type in an extension and hit "Next" to see ...
Andrew Nuttall 9 months ago in RingCentral Admin Portal 0 Under review

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heeseung lee 9 months ago in RingCentral Web/Desktop App 0 Under review

Add car setting to RingCentral mobile

A feature to have a setting to silence calls or send calls to voicemail when driving/connected to CarPlay would be helpful and minimize distractions while driving.
Nancy Nguyen 9 months ago in RingCentral Mobile App 1 Under review

Add PCRecruiter Integration

PCRecruiter is a CRM which doesn't allow us to mass text anymore. Integrating PCR and RingCentral would allow my team to mass text candidates directly within PCR without having to copy/paste phone numbers from one app to the other.
Margarita Frroku 9 months ago in RingCentral Web/Desktop App 2 Under review

Limit users access to call recording

I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks
Adam Taimish 9 months ago in RingCentral Admin Portal 0 Under review

Ability to see how many times a desk phone goes offline.

Wanted to have an option in the reports on how many times a desk phone goes offline.
Rose Alto 9 months ago in RingCentral Phone 1 Under review