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Archiver Disconnect Notification

We would like this new "Request Feature" because we have just recently experienced a bad situation where our Google Drive Archiver was disconnected and we don't know how this could have happened and we didn't get any notification from the UC admin...
Marie Apodaca 5 months ago in RingCentral Admin Portal 1 Under review

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Desktop App Text Messaging Export

I would like the user to have the ability to export their Text messages with the meta data without being an admin.
Larry Davis about 1 month ago in RingCentral Web/Desktop App 0 New

Text Auto Reply when out of the office

My customers are getting used to texting me. When I am out on vacation, there is no way for them to know that I am not in the office and not checking text messages. This would be very helpful.
Lisa Benway 4 months ago in RingCentral Web/Desktop App 3 Under review

Call Handling: forward call to extension, one extension to another

Right now, the only thing close is being able to forward an extension to an actual phone/device. It would be nice to be able to forward an extension to another extension without having to change any numbers or emails addresses. With the release of...
over 2 years ago in RingCentral Phone 9 Under review

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
over 2 years ago in RingCentral Phone 10 Future consideration

Phone Numbers on Call Queues Should be Able to Send and Receive SMS

Phone numbers that are attached/assigned to Call Queues should be able to send and receive text messages. The members of them or the admin of the Call Queue should have the ability to view those text messages or send them as that call queue number.
Shane Piskur 4 months ago in RingCentral Phone 0 Under review

Add "All" Option Back to the Site Filter Within the "Users with Extensions" Page in Service Web

The customer would like to be able to filter by "All" sites within the Sites filter in the "Users with Extensions" page in Service Web. For example, when trying to filter for users who are in a Not Activated status, customers were previously able ...
Alex Taus 5 months ago in RingCentral Admin Portal 0 Under review

SMS: Add feature to monitor text messaging.

Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily basis through phone, text, and email. We regularly analyze our phone call data, such as length of call, time to an...
over 2 years ago in RingCentral Phone 11 Under review

Create a way for customer to mass deploy Holiday schedules. Individually going into each sites is entirely too time consuming when you are a larger institution.

Your current platform requires customer to go into the individual site for each location and manually enter holidays. For financial institutions that have 12-13 holidays a year times 20+ locations, takes several hours to complete.
Josh Neratka 5 months ago in RingCentral Admin Portal 2 Under review