Skip to Main Content

All ideas

Showing 6566 of 6566

Missed Call Notification Badge

I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my brows...
Jeb Clemons 7 days ago in RingCentral Web/Desktop App 0 New

Ability to have speaker.

Giving the option to use speaker but having a warning on place to assure we are in private location.
Zhaia Badon 7 days ago in RingCentral Mobile App 0 New

Need ability to drill down a report in Business Analytics by Site and then Department

Need ability to drill down a report in Business Analytics by Site and then Department. This would allow us to compare departments of the same type in different sites. Example, we want to see outbound call activity for our sales departments across ...
Cameron Hellmuth 7 days ago in RingCentral Analytics 0 New

Live Reports Custom Column

Ability to add customer columns in Live Reports Dashboard
Maribel Lopez 7 days ago in RingCentral Admin Portal 0 New

On the Call Queue Ability to Send the Caller to An External Number for Essential Plan

On the Call Queue Ability to Send the Caller to An External Number for Essential Plan
Maribel Lopez 7 days ago in RingCentral Admin Portal 0 New

Call Back Feature for internal calls

Dino is on the phone and I ask for a call back when he is off. When his line is free, my phone then rings and once I pick it up, his phone then starts to ring. Saves me having to keep looking at my desk phone to see when he is off his call. It was...
Simon Bignell about 1 month ago in RingCentral Phone 0 New

Call Queue voicemails available in RC APP and GUI interface

Ability to view/listen/delete voicemails left in a call Call Queue from both RC app and web interface.
Benny Martinez 9 months ago in RingCentral Web/Desktop App 3 Under review

Allow for simultaneous ringing in Queue Overflow

Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.
about 3 years ago in RingCentral Phone 3 Under review

Upload custom ringtone

This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!
Colin Lewis 6 months ago in RingCentral Web/Desktop App 0 Under review

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
about 3 years ago in RingCentral Phone 16 Under review