All ideas

I hope that you may be able to take a look at this considering to update the system limitation feature. Like if someone have 2 units PC and laptop and using the same account for ringcentral phone, both of them would synchronize. For example, I hav...

When I am texting with someone, often times, the icon that appears around the initials of their name is the EXACT same color of the icon that appears around my initials. This often leads to me missing texts since it looks like I was the last perso...

when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through

Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extensions. Some users may not have access to email when in remote locations such as mines.

Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach th...

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.

There should be an option to download the SMS in bulk or per conversation.

Currently, QM "Request Further Review" set up only allows for 1 person to be designated to receive these "challenges" and the only choices are either the original evaluator or one other person (in our case the QM manager) to receive all the reques...

As more and more of our Business Units are moved across to Ring Central/NICE InContact, we are seeing the number of Custom Reports increase, as they are all building their own reports. We currently have 450+. It would therefore be really good if a...