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Bulk SMS for Dynamic 365

We are looking to be able to send bulk texts from within Dynamics 365 (preferably the Advanced Find) to Contacts that have opted-in to SMS texts.
ROXANNE GOMEZ 20 days ago in RingCentral Integrations 0 New

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
about 3 years ago in RingCentral Phone 16 Under review

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
about 3 years ago in RingCentral Phone 3 Already exists

Upload custom ringtone

This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!
Colin Lewis 6 months ago in RingCentral Web/Desktop App 0 Under review

List users by last name

You should be able to list users by last name. When you have thousands of users you may be searching by last name.
John Dodd 14 days ago in RingCentral Admin Portal 0 New

Approval for an additional email address for authentication purposes

May we suggest that another email address be added to the account for authentication purposes. Sometimes we need to reset the router so RingCentral sends our very busy doctor the code before individuals in the office can regain use. We switched th...
Quantum Eye Group 14 days ago in RingCentral Web/Desktop App 0 New

Phone IP Addresses

The User Phones page could really benefit from the addition of an IP address column. This tells me what vlan the phone is on and with that where the phone is located. The site column is OK, but that doesn't tell me anything other than what I confi...
John Oliphant 27 days ago in RingCentral Admin Portal 0 New

Add a feature that enables DND to turn on while the user is in an active call.

Having a feature that enables DND to turn on while the user is in an active call avoids having an incoming call ringing away while waiting for you to interrupt your current call to answer. The feature is available for video call already but just n...
Peter Daniel 28 days ago in RingCentral Admin Portal 1 New

International Calling to Specific Number

Exception to dial out one specific international number without giving agents access to international calling.
Patrick Rei Daluz about 1 month ago in RingCentral Web/Desktop App 0 New

Remove missed call from queue members if answered

Remove the missed call notification for queue members when another queue member answers the call. Only display missed call notification when no one in the queue answers the call.
Brianna Cunningham 9 months ago in RingCentral Phone 1 Under review