Customer Ideas Portal

Can we have the ability to share files with participants in the meeting and can we load in content to the presentation directly? For example, the Webex Training Center, allows the host to load PPP, Activity sheets, and other content into the meeti...

Currently chat posts have to be fetched for each conversation. This takes a lot of time, and becomes even slower when behind a request queue to avoid rate-limiting issues. Please add support for batch requests for GetPosts, as well as any other en...

I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.

You have a feature for, what you call, Integrated Calling. You can see it from here. https://support.ringcentral.com/article/9126.html#ReceiveIncomingCall In that link you state that it can be disabled so that the user does not have to see the Rin...

Make a way to see what queues the agents are in from the service portal.

We have a lot of location based 'users' aka "X-Ray Tech Area" but there is no actual email for this 'user' as multiple x-ray techs will be using this phone. In order to create a user, an email is required so generic emails are used, but these aren...

We have multiple sites. We can change all of our site names except for our headquarters (which the account is tied to). Like to be able to change 'Main Site' name to our City location.

It would be helpful to be able to export an excel of all users/extensions along with all of their configuration settings. IE a detailed report with all the configured user settings (For auditing) such as who has personalized voicemail greeting set...

While there isn't any current turnkey solution for this, a user could have the fax notification go to a mailbox that has after hours email rules and the auto reply email could come from there. See also: https://community.ringcentral.com/questions...

It would be best if the RingCentral application, allows copy and paste of phone numbers from .csv file or excel file on the "To: Field", especially if there are multiple numbers they need to Enter.This will lessen the time and provide ease to user...