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Site settings

connect to external number directly from the site settings after hours... answering services
Cory Barnes over 1 year ago in RingCentral Admin Portal 2 Already exists

Multiple Auto-Attendants

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Please add Vanity number functionality.

Please add Vanity number functionality. 
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Change the call forwarding option of the mobile and desktop app

it seems like it should be an option to move around, like the others. Especially with people switching locations with the pandemic going on
Guest over 1 year ago in RingCentral Admin Portal 2 Already exists

sms back up

add an option in how to back up SMS/MMS messages.
John Ramirez over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Edit/delete Scheduled custom reports

Please add function to edit and delete scheduled reports. Thanks.
Guest over 1 year ago in RingCentral Contact Center 1 Already exists

Reinstate "Mute" for teams

Occasionally there's a need to temporarily mute a team. In RC Classic, this is easy to do. In New RC, this is more difficult. Suggest reinstating the Mute All Notifications in the team menu
Louise Baker x1003 over 1 year ago in RingCentral Web/Desktop App 5 Already exists

Ring more than 4 callers simultaneously

Sorry, I've asked for assistance with our Supports as well and there's no workaround available to have more than 4 members to a ring group or Simultaneous type of ring.
Guest over 1 year ago in RingCentral Phone 2 Already exists

Ability to subscribe to notifications from service status web page

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.
Guest over 1 year ago in RingCentral Phone 2 Already exists

Schedule Rooms meeting for a later date

There should be an option for the user to schedule a Rooms meeting for a later date on the iPad controller instead of just the current day.
Guest over 1 year ago in RingCentral Rooms 3 Already exists