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Customer Ideas Portal

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Please add other international numbers where audio conference is available

RingCentral Audio Conferencing Dial-in Numbers - add other countries on the list
Tester Account 4 months ago in Developer Platform and APIs 1 Under review

Option to check by other extensions the voicemail left to the dialed number

Option to check by other extensions the voicemail left to the dialed number
Richard Patungan 4 months ago in RingCentral Web/Desktop App 0 Under review

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 4 months ago in RingCentral Web/Desktop App 4 Under review

I request that my employees do not have access to recorded conversations.

I request that my employees do not have access to recorded conversations.
Hussein Warsame 4 months ago in RingCentral Admin Portal 0 Under review

Call Masking for credit card transactions need to be available for mvp plans.

I'm a business owner and I want the functionality call masking without stopping the recording for mvp plan for the purpose of credit card transactions. This is URGENT.
Ruch Maneth 4 months ago in RingCentral Phone 0 Under review

If caller enters no action, connect to operator delay should be adjustable (it's currently around 10 seconds)

It would be good to adjust the delay as some people would want a shorter delay, or no delay at all to speed up the call.
Daniel Gonzalez 4 months ago in RingCentral Phone 0 Under review

Maximum caller wait time in queue should include 45 secs

the Maximum caller wait time in queue goes from 30 secs to 1 min. can 45secs be added?
Rachel Brefo-Burroughs 4 months ago in RingCentral Admin Portal 1 Under review

Open a url when answering a call from the mobile app

On the desktop app, I can add a url to open after I answer a call. For parity, I would like to be able to do the same on the Mobile app. Open a URL when I answer a call from the mobile app.
. . 4 months ago in RingCentral Mobile App 0 Under review

Fax Routing and From Number

We would like the ability to add a secondary fax recipient when the original fax recipient is out of office with out super admin having to manually change it each time. Also, the ability for all users to have the ability to chose company fax numbe...
Rosena Maharaj 4 months ago in RingCentral Admin Portal 0 Under review

Block Outbound calls for specific departments/site

Be able to block certain users in different departments to have calls with specific phone numbers. Example, when you have two tier of sales. Make sure people that attract users to your platform are not calling our premium users.
Francisco Madeira 4 months ago in RingCentral Admin Portal 0 Under review