All ideas

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.

There should be an option for the user to schedule a Rooms meeting for a later date on the iPad controller instead of just the current day.

Is there a way to limit a supervisor to only see their team’s when they Launch Supervisor? Currently supervisors see everyone on Claims and Operations and it would help them if they didn’t have all the employees in the list that they weren’t res...

We have a need for phones that can use the paging system and dial other extensions but would like to disable local and long distance calling

Previously the meeting controls would automatically hide if the user was not interacting with the window. Currently, the controls never go away. This is not a major problem when it is a video chat. When the user is watching a screen share though i...

If we have a Call Queue and an extension assigned to a call Queue, I have extensions that auto forward to an external non Ring Central phone number and would like to be able to make it forward with out have to answer and press 1. If we dial the ex...

My phones need to ring to every sales person. Please add an option to ring to everyone, not just 10 people. Then allow the admin to select what phone will not ring.

There are no BC dial in numbers to send to clients.

Allow users to quickly turn on or off their call queue ring status so they will not be disturbed during meetings/ breaks rather than completely removing themselves from the queue. A quick on and off feature in the RC App or the Phone application o...

we'd like to be able to disable premium rate calls on a per user basis, as a role permission would be fine as well.