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sms back up

add an option in how to back up SMS/MMS messages.
John Ramirez almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Edit/delete Scheduled custom reports

Please add function to edit and delete scheduled reports. Thanks.
Guest almost 2 years ago in RingCentral Contact Center 1 Already exists

Reinstate "Mute" for teams

Occasionally there's a need to temporarily mute a team. In RC Classic, this is easy to do. In New RC, this is more difficult. Suggest reinstating the Mute All Notifications in the team menu
Louise Baker x1003 almost 2 years ago in RingCentral Web/Desktop App 5 Already exists

Ring more than 4 callers simultaneously

Sorry, I've asked for assistance with our Supports as well and there's no workaround available to have more than 4 members to a ring group or Simultaneous type of ring.
Guest almost 2 years ago in RingCentral Phone 2 Already exists

Ability to subscribe to notifications from service status web page

We need ability to receive real-time alerts when an issue is posted on your service status page. And an ability to subscribe to these alerts, as many other vendors provide. Webhook availability for PagerDuty or Slack would be even better.
Guest almost 2 years ago in RingCentral Phone 2 Already exists

Schedule Rooms meeting for a later date

There should be an option for the user to schedule a Rooms meeting for a later date on the iPad controller instead of just the current day.
Guest almost 2 years ago in RingCentral Rooms 3 Already exists

Launch Supervisor - view only team - not entire company

Is there a way to limit a supervisor to only see their team’s when they Launch Supervisor? Currently supervisors see everyone on Claims and Operations and it would help them if they didn’t have all the employees in the list that they weren’t res...
Guest almost 2 years ago in RingCentral Contact Center 3 Already exists

Add option for internal (extension) only calling

We have a need for phones that can use the paging system and dial other extensions but would like to disable local and long distance calling
Adam Lepp almost 2 years ago in RingCentral Phone 2 Already exists

Add Back Hiding Meeting Controls If The User Is Not Interacting With The Window

Previously the meeting controls would automatically hide if the user was not interacting with the window. Currently, the controls never go away. This is not a major problem when it is a video chat. When the user is watching a screen share though i...
Guest almost 2 years ago in RingCentral Video 4 Already exists

Unconditional Call forwarding

If we have a Call Queue and an extension assigned to a call Queue, I have extensions that auto forward to an external non Ring Central phone number and would like to be able to make it forward with out have to answer and press 1. If we dial the ex...
Guest almost 2 years ago in RingCentral Phone 1 Already exists