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series meeting with two Event organizer, with the same rights

Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be imp...
Thomas Auel 4 months ago in RingCentral Meetings & Webinar 0 New

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
over 3 years ago in RingCentral Phone 7 Future consideration

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady over 1 year ago in RingCentral Web/Desktop App 2 Future consideration

Bulk updates and creation of limited extensions

Please allow for the bulk update and creation of limited extensions. The lack of this feature makes this product difficult to manage for larger organizations that have many spaces where a limited extension phone is more appropriate than a user phone.
Vincent Huynh 3 months ago in RingCentral Admin Portal 0 New

Call Que Manager permissions

we currently do only have 3 permissions which can be assigned for Call Que Manager. - Full Access- Member management- Messages someone who would need to have both Member management & Message permissions we have to assign that person Full Acces...
Steven Basmacioglu 3 months ago in RingCentral Admin Portal 0 New

Idle behavior shows users offline even though they are available and logged into RC.

I've noticed that when not using RC but logged in (running in the background idle) it will change the status for users from a green dot to a gray dot (offline). Even though users are available for a call. Fellow coworkers think the user is offline...
Kevin Backhus over 1 year ago in RingCentral Mobile App 7 Under review

display queue name for internal numbers in RC app missed call history

Queue names are not displayed in the missed call history for internal numbers on the RC app. They are displayed for external numbers in the RC app, and for both internal and external numbers in the service portal and desk phone history. It would b...
Zach Meyer 3 months ago in RingCentral Web/Desktop App 0 New

users login/logout audit

How do I get a audit report for - login/logout times - desktop / mobile app
bullet mallari 8 days ago in RingCentral Analytics 0 New

Which is the product idea site? Here or

On the help page for the both the mobile and desktop app, if you scroll down there's a "Suggest Feature" link that leads to Where are we supposed to post feature requests? There or here?
Chris Rosa 16 days ago in RingCentral Web/Desktop App 0 New

Emergency Services dialling for Mobile Devices in Healthcare without SIM Cards

In a healthcare situation tablets are often used as eCare devices and often do not have the capability to support SIM cards, or eSIMs. They are not mobile devices in the true sense of the word and do not leave a site or campus, although they often...
Andrew Foden 17 days ago in RingCentral Mobile App 0 New