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Ability to block an attachment in undetected phishing email

Some of phishing emails are not detected. For security reasons, it would be necessary to be able to block the attachment, to avoid a download by an agent if the email has been identiifed afterwards as phising.
Guest over 1 year ago in RingCentral Engage Digital 0 Already exists

recovery folder for deleted SMS

can we add a recovery folder or deleted folder for SMS via RC app or online account
John Ramirez over 1 year ago in RingCentral Admin Portal 1 Already exists

SMS - Pasting Multiple Numbers In the SMS To Field

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...
Atlantic Agency over 1 year ago in RingCentral Admin Portal 1 Already exists

Cnam request

I would like a call ID name for outbound calls as 'KYZEN'
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists

Let people join/start meetings even if the host is "busy"

It's really annoying when our team is trying to do our daily meeting, but no one can join because the host is "in another meeting". What's the point of that? Just makes life harder for no reason and makes us not want to use RingCentral.
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Call Queue Display Settings

It would be useful if you can show a brief description of the difference settings under Call information displayed:
Guest over 1 year ago in RingCentral Admin Portal 1 Already exists

Retrieve faxes in the past

Healthcare company has to have HIPAA compliance and viewing faxes from email isn't an option. We have to go in RingCentral portal to view the attachments. As the result, all the past faxes (probably the past 2-3 years) need to be saved somewhere o...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Keyboard only call transfers

I would like to be able to transfer calls with Ring Central Application without having to use a mouse. There are hot keys but you are still forced to use a mouse to transfer calls.
Chris Frassanito over 1 year ago in RingCentral Web/Desktop App 2 Already exists

add a "ding" for text

When we use the text feature to text each other in the office, there is no audio "ding" notifying a user that they have a text. This makes the feature untimely as a result because the person receiving the message often doesn't notice it.
Heidi Holle-Wiliams over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Feature Request: Mute Glip Notification for Teams Messages

Currently, there is a way to turn off notifications for certain Teams on Glip (RC Unified app). However, even though the notifications are turned off, the Team messages are still showing up. As a result, there should be a way to mute Team messages...
Hannah Tieu over 1 year ago in RingCentral Web/Desktop App 1 Already exists