All ideas

Mute current call that came in as an incoming call but not mute for warm transfer. A call comes in, we talk and it's determined that they need to be transferred. I mute that call so that in case they have new information to add like "I was able to...

Currently you only have the option to forward to voicemail, play an announcement, forward to extension or forward to external number for missed calls. This applies to all calls regardless if it's internal or external. It would be great if the syst...

if a user can have access to just their own performance reporting

The customer wanted to create multiple call forwarding for different destinations per user based on the schedule.

Would like to have a company contact cleared/deleted from own extension company contacts that is not listed in the account/portal. This was once a test extension that sync'd but is no longer an extension user.

Being able to write out a fax that is constantly repeated, such as test faxes, with just a click from your mouse would increase productivity when using RingCentral Faxing across all device types.

We have many numbers added to our Contact Center (InContact) and these numbers show up to users as selectable caller ID numbers. It would be very beneficial to hide these numbers from users as alot of the numbers are for different call Q's within ...

Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.

They answer external calls during set hours, but answer internal calls at all times.

We are using the Windows version of the RingCentral app (version 22.4.34.6382 Windows). On the main call log screen, it shows the Caller's Name that we add on the Contact Card, but it'd be nice if we could also see the Company Name field that is o...