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Staff want a different ring tone for external calls verses internal calls.

They answer external calls during set hours, but answer internal calls at all times.
Deb Moretz 10 months ago in RingCentral Phone 1 Under review

Add Company Name Field to RingCentral App

We are using the Windows version of the RingCentral app (version Windows). On the main call log screen, it shows the Caller's Name that we add on the Contact Card, but it'd be nice if we could also see the Company Name field that is o...
James Estes 10 months ago in RingCentral Web/Desktop App 0 Under review

Enterprise Admins should be able to administer Developer Portal Apps for All Instance

In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the deve...
Dean Eckstrom 10 months ago in Developer Platform and APIs 0 Under review

On the call section : all phone calls list to get Company name displayed on the screen

it would be useful to keep in mind from which company the person is calling from and directly recover who they are
Geraldine Bello 10 months ago in RingCentral Phone 0 Under review

Call waiting to apply on call queue members.

Call queue members to have call waiting enabled.
Rinny Dela Cruz 10 months ago in RingCentral Admin Portal 0 Under review

Massively change Display name for users

Beign able to change the RingCentral Display name massively to all users or a set number of users in the admin portal
Alejandro Romero 10 months ago in RingCentral Admin Portal 0 Under review

Call recordings kept for longer period

I think it would be very useful to have the option of allowing for a longer period of time for call recordings to be available. The current 90 day period is pretty good, but sometimes a situation comes up where it would be handy to go back on an o...
Brad - 10 months ago in RingCentral Phone 0 Under review

I want the ability to ignore calls coming in on a call queue

Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringin...
Jesse Hodapp 10 months ago in RingCentral Mobile App 0 Under review

Secondary option in Call Queue setting where we can set in there an external call forwarding for each call queue member

It will be nice to have a secondary or option directly in call queue setting wherein we can add or customize an external number for each members
Ralph Reyes 10 months ago in RingCentral Admin Portal 0 Under review

Indicator in Admin portal to see if number is SMS enabled

Please add a way in the Admin portal to see if a number is SMS enabled or not.
Ryan Buffa 10 months ago in RingCentral Admin Portal 0 Under review