Skip to Main Content

All ideas

Showing 4198 of 4198

Allow Creation of Specified Groups in Contacts

For people who handle multiple functions within their companies, it would be nice to be able to create Contact Listings for specified customers/vendors to help with organization. For example: a segregated contact group for Customer contacts; a seg...
Guest 12 months ago in RingCentral Contact Center 0 Under review

Use ringcentral login credentials to login to ideas.ringcentral.com

It seems odd to me that I need to create yet another login for basic usage of RingCentral.
Andrew Hibl 12 months ago in RingCentral Web/Desktop App 3 Under review

Integrate local Mac Contacts within the app (like RingCentral Phone does)

This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would al...
Brad Ummer 12 months ago in RingCentral Web/Desktop App 4 Future consideration

Ability to see upcoming meetings beyond 3 days

After this recent upgrade over the past week (October 13, 2021), the Desktop version lost the ability to see your upcoming meetings beyond 3 days. I often schedule meetings well in advance and like to see them on the internal RingCentral applicati...
T Headline 12 months ago in RingCentral Web/Desktop App 0 Under review

Able to print or save in something other than Excel

Please add a feature where you can print and/or save call logs in PDF form. This feature should also include all the information that is presented when initially filtering your desired information. For example, showing the phone number and the dat...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Tag or Mark Calls to be reviewed in the future

It would be very beneficial to be able to mark a call you have taken or are currently on as a Potential Client, Current Client, Or Neither. At the end of the month it would be easy to gather the statistics of who our primary callers are and what t...
Guest 12 months ago in RingCentral Analytics 0 Under review

Share screen and monitor live calls at the same time.

It would be nice to have a feature that allows share screen and monitor live calls at the same time using RingCentral Video on the same device.
Paola Bianca Navarra 12 months ago in RingCentral Video 0 Under review

Fully formated PDF invoice

Ability to download a properly formatted PDF version of your statement/invoice with RingCentral Logo and all pertinent details.
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Have the IVR Visual Editor work with any role domain selected

When customer have a custom role and in that custom role, if they chose a domain role other than ''Company'' They will not have be able to modify or make changes in the IVR Visual Editor Why is it useful: -It will help customer that have a custom ...
Raymond Entringer 12 months ago in RingCentral Admin Portal 1 Under review

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest 12 months ago in RingCentral Phone 1 Will not implement