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Add low Toned or Custom Ring Tones

Please add more low toned ring tones, or allow us to add custom ring tones, I have a few users that have a hard time hearing the higher pitched ring tones.
Dakota Trull 11 months ago in RingCentral Phone 2 Under review

Calker I’d

will our business name show up on customers Caller id when we call?
Guest 11 months ago in RingCentral Analytics 0 Under review

virtual dial pad to hard phone connect

It would be useful if from our management system we could click on a customer's phone number, it would go to the Ring Central dial pad and then send it our hard phone to make outgoing calls.
Brett Scialdone 11 months ago in RingCentral Phone 0 Under review

adding auto sms bot to main company number

hi it would be a great idea to add auto sms response bot to main company number as it is only limited to direct lines.
IVDRIPS IVDRIPS 11 months ago in RingCentral Phone 0 Under review

Adjust data refresh rate in Analytics

sometimes it's I'd like to check call analytics quicker than having to wait until the top of the hour.
Guest 11 months ago in RingCentral Analytics 0 Under review

Allow text to be typed in Fax TO: field in desktop app

You should not have to add a Contact before faxing. Right now, if you fax using a template and only a fax number, then the cover letter show nothing in the TO: line. I want to be able to have a separate "TO:" field and "Fax number" field, so my co...
Dee Ann Gee 11 months ago in RingCentral Web/Desktop App 0 Under review

Need setting to be able to change fax download folder location in desktop app

After a fax is sent, then download it (using icon on right). It defaults to downloading to the local PC Downloads folder. However, in a business environment, we must be able to customize this to download to another drive and folder. Storing to loc...
Dee Ann Gee 11 months ago in RingCentral Web/Desktop App 1 Under review

Sync Reject between desktop Phones and app(s)

Currently if "Reject" an incoming call on my desk phone it still continues to ring on my desktop and mobile app. "Reject" should be synced so the call stops ringing at all locations and goes to voicemail
Salvador Sandoval 11 months ago in RingCentral Phone 0 Under review

Billing: Licenses and Inventory should list all available licenses in the account

We have identified an issue with the Billing Licenses and Inventory Page of the Admin Portal where the Additional Local Number license quantity does not display Available licenses if they are not directly under the company site or in a different c...
Fraz Hamid 11 months ago in RingCentral Admin Portal 0 Under review

When a user's email is changed, it should also change the voicemail to email notification

when you change a user's email, it doesn't change the voicemail to email notification's email. This needs to be updated.
Rachel Brefo-Burroughs 11 months ago in RingCentral Admin Portal 0 Under review