Pick up call should display who the call has now been picked up by
(Using VVX 450) Currently when you call someone and they're unavailable, a user has the ability to pick up the call within their vicinity. When they do so, the caller doesn't know who's picked up the call. It still says the original person that th...
12 months ago
Customize Settings for Message Only Extension Email Notifications
The ability to customize what information is shared in the voicemail email notification to co-contributors of a message-only extension. For example, the ability to choose whether the caller ID is included in the voicemail email notification or not.
Two companies are being managed in one account through Multi-Site. The Super Admin will give access to one of the Users of the other company so they will have access to their IVR Menu. However, that User shouldn't have access to the greetings unde...
User is on an active call either from direct or via call queue. The users receives another call while they are still on the phone. Currently the 2nd call is ringing and interrupting the user who is on the other line. The 2nd call should go directl...
I do think it would be helpful if the dialer gave a response showing what record/field/specific text was in error and exactly where it stopped loading files containing errors. Is this something that could be added to the upload?
We should be able to configure an existing phone to a generic user without any voicemail or else.. just when we call this phone number, just ringing if anybody pick up the call, the client (inside or outside) hanging up.