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Get rid of entry and exit sounds in desktop app for RingCentral Meetings

There needs to be an option to toggle off the "ding-dong" and exiting sounds for each attendee of a meeting in RingCentral Meetings for the desktop app. It is wildly annoying as the leader of a meeting to be bombarded by those sounds over and over...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Custom Dashboards with user reporting

It would be great to have custom dashboards so that we can have a User Group manager see analytics of just the users within his group
Guest over 1 year ago in RingCentral Analytics 1 Already exists

Group SMS for 50 or more recipients.

SMS text messaging is a huge part of our business. Having more than 10 for group sms will save time and convenience. the old RC app with 50 recipient is more ideal. hoping we can get the old feature to this new RC app.
Guest over 1 year ago in RingCentral Web/Desktop App 5 Already exists

receive fax in multiple RC App users

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
Ivy Canales over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Audible notification when the queue reaches a certain threshold

I would like to hear a ring, buzz or some other sound when our queue reaches a certain number so that I can be alerted if I am not actively looking at my dashboard; when I am working on a task or looking at another screen.
Guest over 1 year ago in RingCentral Contact Center 1 Already exists

All Day Calendar Events - Show on Last Day

All day calendar events that cross multiple days should end at 23:59 on the last day. Currently they end at 00:00 and do not show on that day in the calendar view. This will bring the new unified application in alignment with the classic version, ...
Kevin Seymour over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Data Retention

Increase days for data retention
Guest over 1 year ago in RingCentral Web/Desktop App 3 Already exists

have an available list of people that attended / registered on a webinar session

for easy tracking purposes. have an available list of people that attended / registered on a webinar session
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Track version and type of RingCentral app

In analytics, the ability to track the versions of the apps being uses, as well as the type (i.e. RC Phone, Meetings, RC apps). This will help with troubleshooting.
Guest over 1 year ago in RingCentral Analytics 1 Already exists

display the incoming caller ID display on the Ring Central App.

That way I can see the name of the person calling.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists