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HUD for iOS mobile app

The HUD feature in the desktop app is extremely useful. I'm hoping you'll be able to incorporate this feature into the iOS mobile app as well. That way, I'll be able to check incoming calls while on an active call, and I'll know who to call back j...
Mary Montenegro 2 months ago in RingCentral Phone 1 New

DND - Presence Key Notification

When a user enters DND it would be helpful to have the soft presence keys indicate red or some other color when they are on DND so everyone in the office knows that the phone is on DND.
Grapevine MSP 4 months ago in RingCentral Phone 0 Under review

Enable a true DND presence sync

Today you are required to use the RC app to put all of your devices into DND. Users should be able to press the DND button on the physical endpoint and that status should sync over to the other physical devices or softphones that are assigned to t...
Corey Buskirk over 2 years ago in RingCentral Phone 3 Under review

Hubspot integration - Log all calls regardless if RingCentral & Hubspot browser is closed + Missed calls for call queues

The new RingCentral for Hubspot Chrome Extension does help in logging some but not all calls. If you are out of office, not logged in (aka after business hours) and/or hubspot is not open at all times... then calls do not log. This creates the iss...
Lars Haugsted 7 months ago in RingCentral Integrations 2 Under review

RingCentral App Status - Ability to sync the RC App status in User Hours.

RingCentral App Status - Ability to sync the RC App status in User Hours. During the after hours, the RC app should show DND or not available automatically even they are still logged into the RC App.
Mark Simons about 1 month ago in RingCentral Web/Desktop App 0 New

Full Calendar in unified app to include scheduled video meetings

We have executive assistants who schedule video meetings for our executives and they can not see future meetings past the limited time line in the unified app. A full calendar that you could search, Day, Week, Month would be extremely helpful. Or ...
Joe Castillo 9 months ago in RingCentral Video 2 Under review

Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if t...
Guest over 2 years ago in RingCentral Meetings & Webinar 7 Planned

Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest about 2 years ago in RingCentral Web/Desktop App 11 Under review

Save Custom Status for Quick Access

Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each t...
Charlotte Johnson 4 months ago in RingCentral Mobile App 4 Under review

Archiver Disconnect Notification

We would like this new "Request Feature" because we have just recently experienced a bad situation where our Google Drive Archiver was disconnected and we don't know how this could have happened and we didn't get any notification from the UC admin...
Marie Apodaca 9 months ago in RingCentral Admin Portal 1 Under review