Skip to Main Content

All ideas

Showing 5792 of 5792

Let RC Video meeting open in browser in iOS like you allow in Android

Since you allow Android users to join a RCV meeting in a Chrome browser, why wouldn't you also also allow Apple iPhone users to do the same?
Donald Prescott 11 months ago in RingCentral Video 0 Under review

Additional Company Extensions and Company Greeting

I am an independent rep and represent 2-3 companies... I would like to be able to add additional extensions for each company and a company greeting for each..
William Irving 11 months ago in RingCentral Admin Portal 0 Under review

Add notification when blocked numbers are being added

Could we please add a notification whenever a blocked number is being added. This would allow our admins to review numbers that are blocked since there is a chance that it could be done accidentally.
Isamu Ishii 11 months ago in RingCentral Admin Portal 0 Under review

Monitor calls that are in conference

id like to be able to monitor the calls my agents are making when in a conference call
Dustin Hesketh 11 months ago in RingCentral Admin Portal 0 Under review

Synchronize DND setting across App and Desk Phones

Synchronize DND setting across App and Desk Phones so that if someone sets DND on their desk phones it shows up on all other users desk phones that they have DND on. At present it only shows up in the App if you set DND in the App, and dos not sho...
Howard Scott 11 months ago in RingCentral Rooms 4 Under review

ability to filter adoption report based on license type

many customers have mobile users who aren't using a paid license. would be good to be able to filter by license type to get a true picture of those who are taking up a paid license but not using
Ruth Kloeppel 11 months ago in RingCentral Analytics 0 Future consideration

WFM - Flexible Meetings to Include All Agents Selected

When scheduling a Flexible Meeting in WFM, you cannot schedule everyone into the same meeting. You define the maximum simultaneous agents in a meeting, but even if you make that number high enough to include everyone selected, you will receive mul...
Anthony Roberts 11 months ago in RingCentral Contact Center 0 Under review

Integrate with Outlook's flagged email/task tool

Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
Trey Penna 11 months ago in RingCentral Integrations 0 Under review

Change or Remove Main Company Caller ID Option

We have no main company phone number. I recommend allowing the caller ID label "Main Company" to be edited or removed. This will prevent people from assigning an outgoing caller ID number that is not their site's when they think it is.
Mike Masi 11 months ago in RingCentral Phone 0 Under review

Customize Audio Conferencing Greeting

Would like to have the ability to customize the audio conferencing greeting like we can with the rest of the Ring Central system. This would provide a cohesive experience for callers to our firm.
Michelle Staniec 11 months ago in RingCentral Phone 0 Under review