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RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez 11 months ago in RingCentral Mobile App 2 Under review

Please add the caller id name to the active park location buttons on a phone.

Park location users would be able to see who is parked at that location
Jason Barrett 11 months ago in RingCentral Phone 0 Under review

Multisite - Phone Directory Limited to site not entire company

With the phone directory you can either be in it or not in it and this setting applies to the whole company. However, with Multi Site enabled, this is not very effective as individual sites only want to see their internal users and not the entire ...
Huw David 11 months ago in RingCentral Admin Portal 0 Under review

Adoption & Usage Report by email

Add Adoption & Usage Report by email.
Earl Jordan 11 months ago in RingCentral Analytics 0 Under review

QOS Reports by email

Ability to add QOS Reports by email.
Earl Jordan 11 months ago in RingCentral Analytics 0 Under review

Automatic voice translation

I have several clients who speak Spanish and 2 that speak Armenian. Unfortunately, I can only speak English. I would like to have the ability to chose the language my client speaks and if it is different than English, when I make a call, the syste...
Diane Brown 11 months ago in RingCentral Phone 0 Under review

Japanese mobile phone numbers

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...
Côme Lemargue 11 months ago in RingCentral Phone 0 Under review

Switch timezone

Can I switch timezone so I can adjust with local time on Analytics
Kimi Sun 11 months ago in RingCentral Analytics 0 Under review

Allow Admins to see Hidden Users in the RC App

As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except f...
Gabriela Ramirez 11 months ago in RingCentral Web/Desktop App 0 Under review

Analytics, average number of calls during a period (not just a day)

I need to know our busiest hours during a specific period (e.g., the past two months). Currently, you have this report by day; however, our volume of calls varies. Also, it should show the cumulative in each hour, so I can know what percentage of ...
José De La Cruz 11 months ago in RingCentral Analytics 0 Under review