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Eliminate drop-down from "Voicemail" to "All Voicemail" (HUD also)

Unlike categories such as Fax or Text, here there's only one option, so I shouldn't have to click on Voicemail only to expose the only option of "All Voicemail." Waste of steps = waste of time. One button would do the trick.
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Create Additional Expansion Slots for Sidecar/Expansion Modules

When utilizing RC Polycom VVX 450 users are only able to utilize 1 expansion module per device. Would it be possible to increase the number of allowed modules as well as utilize modules from other devices/purchase from third party?
Taylor Wells 12 months ago in Hardware 0 Under review

Voicemail Notifications/Voicemail Greeting access

Provide a way to prevent users from changing their voicemail notification to a non-company email address. Our understanding is that if we turn this access off, it also removes their access to record their voice mail greeting. Our concern is that a...
Mallory Garcia 12 months ago in RingCentral Admin Portal 0 Under review

Ability to disable built in feature of video movement

3 of us were on a video chat. we were all off mute. when someone speaks their video picture highlights in blue and becomes a bit bigger. we want to turn off that feature so that the video pictures remain static. We were getting sick with the const...
Guest 12 months ago in RingCentral Meetings & Webinar 0 Under review

Remove restrictions and improve Bulk Cost Code update template

Please relax restrictions for the Bulk update Cost Code template. It's nearly useless because you cant even perform Vlookups in excel to help in filtering data and make bulk changes I also recommend unlocking the excel filters and deleting rows th...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Obvious bug in the system- cannot disable user tip pop ups and they keep happening

The same user tips keep popping up even after clicking "Got it", which usually means that it wont come up again, but on your system the same ones keep popping up. Is there a way to turn off ALL non essential pop ups?
Guest 12 months ago in RingCentral Web/Desktop App 1 Under review

Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

We have had instances where inbound PSTN spam caller ids have matched numbers within our RC tenant. This has resulted in instances where individuals believed their supervisor has called them when they did not. A call within a RC Tenant to another ...
Dean Eckstrom 12 months ago in RingCentral Admin Portal 2 Under review

Diagnostic Tool within the admin portal that determines misconfigurations on the current set up of the system

It would have been better if there is a diagnostic tool within the online account that would determine mis-configurations on the customer's current setup to proactively identify issues.
Denice Abbey Dizon 12 months ago in RingCentral Admin Portal 0 Under review

HeyMarket App Integration

HeyMarket App Integration. Personalized Business Text Messaging Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyon...
Guest 12 months ago in RingCentral Integrations 2 Under review

develop an indicator in the text fields to acknowledge if an smsm/mms text was sent successfully

We are a Pharmacy and send many texts that are time critical to our patients. If we get a # that is not sms enabled (older folks/landlines) it can impact their health. Currently we cannot determine if the patient received the communication.
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review