All ideas

An app that would integrate Grammarly to review the text before a user sends a message would ensure messages are written and read more clearly.

Shared logs: calls, voice mails, SMS (texts or messaging) and faxes for all extentions.

Within OSH settings, phone calls and chats can be presented at the same time. Can phone calls and chats be considered both live pieces of work and not presented to reps at the same time?

would love to see https://www.chatstack.com/ live help added to the consol

I bet ringcentral is already working on this but please add support for the new Poly Edge E series phones for assisted provisioning, eg the edge e350. Thanks!

My company has nine sites within RingCentral that all use the same Holiday schedule for office closures. Every year, I have to spend time manually inputting these hours into the custom answering rule I have for each location. It's Oct 31'st 2022 a...

after speaking with client or anyone from organization there is no sound indicate person hand up the call unless I go to app to see if they really hang up.

Sometimes i do have 3, 4, or more people on audio conference calls I do not see who is on or dropped off. if there will be display show who is on call will be great.

Some time I have 2 separate calls that i want to merge both call together there is no option for it.

We are unhappy with the 'reverse park' function. When we put phone calls on a 'park location' our phone rings back after 8 1/2 minutes. We do at times have our customers on holder longer then 8 /12 minutes. We would appreciate being able to either...