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Grammarly app integration.

An app that would integrate Grammarly to review the text before a user sends a message would ensure messages are written and read more clearly.
Spencer Perez 11 months ago in RingCentral Integrations 1 Future consideration

Shared Logs

Shared logs: calls, voice mails, SMS (texts or messaging) and faxes for all extentions.
Susse x press 11 months ago in RingCentral Admin Portal 0 Under review

OSH Option to only allow 1 live contact method at a time

Within OSH settings, phone calls and chats can be presented at the same time. Can phone calls and chats be considered both live pieces of work and not presented to reps at the same time?
Kaci Joslin 11 months ago in RingCentral Contact Center 0 Under review


would love to see live help added to the consol
Sales And Service 11 months ago in RingCentral Web/Desktop App 0 Under review

Support for new Poly Edge E series ip phones

I bet ringcentral is already working on this but please add support for the new Poly Edge E series phones for assisted provisioning, eg the edge e350. Thanks!
Jake Kushner 11 months ago in Hardware 0 Under review

Copy Custom Answering Rules to other Sites

My company has nine sites within RingCentral that all use the same Holiday schedule for office closures. Every year, I have to spend time manually inputting these hours into the custom answering rule I have for each location. It's Oct 31'st 2022 a...
Cole Devitt 11 months ago in RingCentral Admin Portal 1 Under review

Hang-Up sound

after speaking with client or anyone from organization there is no sound indicate person hand up the call unless I go to app to see if they really hang up.
Guest 11 months ago in RingCentral Analytics 0 Under review

Audio Conference calls- Display

Sometimes i do have 3, 4, or more people on audio conference calls I do not see who is on or dropped off. if there will be display show who is on call will be great.
Guest 11 months ago in RingCentral Analytics 0 Under review

Merge 2 separate calls

Some time I have 2 separate calls that i want to merge both call together there is no option for it.
Guest 11 months ago in RingCentral Analytics 0 Under review


We are unhappy with the 'reverse park' function. When we put phone calls on a 'park location' our phone rings back after 8 1/2 minutes. We do at times have our customers on holder longer then 8 /12 minutes. We would appreciate being able to either...
Keith Beebe 11 months ago in RingCentral Phone 0 Under review