All ideas

We need the ability to send SMS to contacts in a group without each recipient seeing the others' responses.

It would be great if you could create a link in analytics to share a report with someone rather than only downloading or subscribing. This would allow for a lot more SIMPLE dashboard integrations. Thanks!

Our Call Center employees are receiving calls on their RingCentral App while on the phone via Call Center MaxAgent. It would be helpful for the RingCentral app to recognize when their line is busy so they don't receive the phone call pop-up from R...

When we send an SMS to a group via Google Voice, or just via a mobile number, RingCentral receives texts not in group chats, but in direct messages from the sender. So when someone sends a text to a group - then Ringcentral will receive SMS in a g...

Would be nice to have a workflow option for task, so one person can approve / or review, then pass along to the other. As it is now, multiple people can be assigned, but there's no way to indicate the first person approved first (short of commenti...

Many employees in the modern workforce are traveling or moving around working on their Mobile but STILL want their team to know they are ONLINE / Available to be reached. Currently if you are working on the RC MOBILE APP, if you simply move to a d...

The feature to reply a message when there's incoming call is not available when using iPhone devices. Article related to it do not have info if it is available with iPhone or not: https://support.ringcentral.com/app/message/mobile/replying-with-a-...

If you add a call and start a conference call you should be able to hang up with the additional call and then go back to the original caller and then transfer that call.

Ability to encrypt outbound calls for secure communication