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Warm Transfer/ ask first - as only transfer option

enable feature to select if users can either do one or the other for warm and cold transfers. warm + cold warm cold we can then be certain no colds are done accidently or for any other reason.
Richard Scott about 1 year ago in RingCentral Phone 0 Under review

Ability to duplicate/copy a calendar event.

To the right of a calendar event where you give the options Edit, Show Conversation and Delete, it would be great to have the option to duplicate the entire entry. I have to schedule multiple events each day for the warehouse. Every entry for the ...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow Site Specific E911 Alerts

Allow Site Specific E911 Alerts
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Ability to assign International Dialing Country by Country Access by Role

Provide functionality to create roles in the system and give different roles access to call different countries. For example Role 'South American Team' can only call South American countries, but no other countries.
Annette Fortune about 1 year ago in RingCentral Admin Portal 1 Under review

Super Super Admin Role

The super super admin role should be movable from one extension to another
Guest about 1 year ago in RingCentral Web/Desktop App 5 Under review

When All Members Are Unavailable Routing Options

As of now, the only option under the "Wait Settings" for Call Queues when members are available, but no members answer or all members are busy or unavailable is to "Wait". Admins would like for there to be forwarding options to other extensions.
Colton Pate about 1 year ago in RingCentral Admin Portal 1 Under review

Add support for Proxy Authentication on Windows

Most apps prompt for a login for proxy connections. However, RC app on Windows doesn't.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

bring call queue management into the app

Bring call queue management into the app. It's frustrating to move back and forth between the app and the web page, especially on a mobile device. calling from the web page does not work, nor does listening to the voicemail.
Paul Viellieux about 1 year ago in RingCentral Web/Desktop App 3 Future consideration

New user permission so they are unable to switch their Caller ID from what is set

This feature would help enforce Caller ID setups and make sure they are always set to their appropriate Caller ID whether it is their direct line, a company caller ID or something else. This would apply to the extension settings in the website, an...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Editing RC meeting as a delegate (on unified app)

we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review