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To have the ability to have no Voice Mail on a call Queue line

We have set up currently a call Queue for our Consumer Lines so that we can see in our reporting if a customer presses 1 for website or orders, press 2 for product questions, etc we can see how many customers have issues in these categories and ho...
Guest over 2 years ago in RingCentral Phone 1 Under review

Please include the High fidelity music mode in the next RingCentral Meetings version

Zoom just released "High fidelity music mode". Please add this to the next version of RingCentral Meetings. Thank you. This is vital for our online music lessons and classes.
Jason Thompson over 2 years ago in RingCentral Meetings & Webinar 3 Future consideration

Please allow the "Turn on Original Sound" for meeting participants. Zoom allows this option for basic accounts and participants.

No description provided
Jason Thompson over 2 years ago in RingCentral Meetings & Webinar 1 Future consideration

Increase number of rings for Limited Extensions

No description provided
Staff Room over 2 years ago in RingCentral Phone 1 Future consideration

Respond to call via text after voice mail

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Save renamed participant name for future use

Hi , After logging into RingCentral Meetings Desktop app over SSO, it always pulls the name according to my AD Account which is expected. When I create a meeting room, I am able to rename myself as a participant. However, this change will not pers...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Allow users to record snippets of calls

Allow users to record snippets of calls. If we turn on that ALL calls are recorded, it removes ability for agent to record snippets.
Guest over 2 years ago in RingCentral Phone 2 Future consideration

Add queue category to recents menu(call log)

Add queue category to recents menu(call log)
Guest over 2 years ago in RingCentral Phone 1 Under review

Prevent agents from disabling which q they are in or turning off q calls.

No description provided
Guest over 2 years ago in RingCentral Phone 0 Future consideration