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need to create a report that shows all SMS activity by line

need to create a report that shows all SMS activity by line
John Lachica almost 2 years ago in RingCentral Engage Digital 1 Will not implement

Simultaneous Call Queue Overflow to another Simultaneous Call Queue

Within the UC portal, it would be really useful if we can have a Simultaneous Call Queue Overflowing to another Simultaneous Call Queue. Only being able to use Overflow on Rotating Call Queue is very restrictive.
Sarah Marshall over 2 years ago in RingCentral Contact Center 3 Will not implement

Scheduling for Call Queue Members

We'd like to schedule users to be added/removed from a Call Queue at specific times. For example, I'd like to schedule "John" to be added to a specific call queue at 9:30am tomorrow, and then removed from that queue at 1pm. Taking it one step furt...
Fady Kardoush over 2 years ago in RingCentral Admin Portal 1 Will not implement

Ability to Adjust Font Size

The ability to adjust the font on the RingCentral Phone app would be helpful. The font is very tiny and there is currently no way to make it larger.
Cassandra Champney almost 3 years ago in RingCentral Phone 2 Will not implement

Ringcentral Video meeting ID 10 digits

We use each employees telephone number as their person room meeting number. This is easy to remember. Why force them to us a 9 digit in addition to their 10 digit number in addition to the password.
Gregg Taylor about 2 years ago in RingCentral Video 0 Will not implement

Missing call log data

Gabe Gavito wants to have option to retrieve call logs that is more than 12 months on the online account.
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Add start and schedule an audio conference to RC Desktop App

There is a start a video conference and schedule a video meeting under new actions of the RC App. The ability should also exist to "Start an audio Conference and Schedule an audio conference" under new actions and include invite with email.
Tracey Lulek almost 3 years ago in RingCentral Web/Desktop App 2 Will not implement

Give me the Classic most days!

Guess I'm a RC Classic kind of guy. New RC app does not Beep when I get a new chat msg. I'm chatting all day with my students and will sometimes miss the red dot (new chat notification icon) on my screen in New RC app. Hate to stare at my screen a...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Will not implement

RC App to Google Pixel 4 (GrapheneOS ver) compatibility

GrapheneOS ver not compatible with RC Unified App, works but its not giving any sound notifications.
Guest about 2 years ago in RingCentral Mobile App 2 Will not implement

Integration with JobNimbus

I would like to recommend that you develop an intergration with JobNimbus.
Guest about 2 years ago in RingCentral Integrations 3 Will not implement