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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576 of 7576

Add Call Queues to HUD

We have a small company and we use a call queue to field all calls coming in on our main number. If someone is on vacation and someone else is at lunch, we have only 1 person available on the phone. If they are on their line, there is no way to kn...
Joe Klaers 5 days ago in RingCentral Web/Desktop App 0 New

Be able to add your own extension to HUD

I would like to add my own extension to HUD so I can easily see my status. Sometimes I forget to go off DND when coming back from lunch.
Joe Klaers 5 days ago in RingCentral Web/Desktop App 0 New

Allow App to Bypass Android DND Settings for Audible Notifications

On iOS, a user can allow the RingCentral app through various Focus modes. If a RingCentral call is received while in a Focus mode, the RingCentral app can still vibrate and audibly ring the device. On Android, a user can allow the RingCentral app ...
Justin Herner 6 days ago in RingCentral Mobile App 0 New

Disable Ability to add another call while on an active call

Ability to disable the option to add a call while extension is engaged on an active call.
RC Tester Account 6 days ago in RingCentral Mobile App 0 New

Increase the number of callers allowed in queue to 50 callers

Increase the number of callers allowed in queue to 50 callers
Gianelle Vallecillo 6 days ago in RingCentral Admin Portal 0 New

Need to have background for polycom phones

https://pp.s3.ringcentral.com/polycom/backgrounds/rc_320x240.jpg I would love to be able to adjust add company approved backgrounds for our polycom phones.
Jason Fast 6 days ago in RingCentral Admin Portal 0 New

Add an analytic for failed calls

If a user places or receives a call and it either fails to get out from the original user or fails to reach its destination and why it failed, where it failed, and possible troubleshooting steps.
Chris Kemak 6 days ago in RingCentral Analytics 0 New

Enable Old View Interface for Latest Version of Desktop App

Multiple customers are used to the old interface of our RingCentral App, it would be best to add the option of using the old interface for customer convenience.
Johnsilou Castillano 6 days ago in RingCentral Web/Desktop App 0 New

ability to change toll free number within the admin portal

costumer would like to have the option back to changed the toll free number within the admin portal in number inventory
Ranier Gallego 6 days ago in RingCentral Admin Portal 0 New

BULK DELETE TEAM MESSAGES (NOT INBOX)

This is absurd. I'm paying $660/month for a service that we run our company off of and I cant bulk delete team messages? Cmon. The technology clearly exists... step your game up. This is a joke.
Daniel Cooper 6 days ago in RingCentral Mobile App 0 New