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enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse over 2 years ago in RingCentral Web/Desktop App 1 Will not implement

Long hold time call back feature

As a busy medical practice we would benefit from having a call back feature where patients keep their call queue and our operators can have the system auto-dial the next patient who opted in for a call back.
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest over 2 years ago in RingCentral Phone 1 Will not implement

Call-in feature to make changes to IVR

Call-in feature to make changes to IVR
Guest over 2 years ago in Developer Platform and APIs 2 Will not implement

Integrate with Anow software

Allow integration with Anow.com for click to call and texting.
Guest over 2 years ago in RingCentral Integrations 2 Will not implement

Acumatica Cloud ERP

Please look into an integration with Acumatica ERP. It was built for connectivity with APIs and easy integrations. Since it has native CRM and Case management, this would be a big plus for RingCentral.
Vali Malkin over 2 years ago in RingCentral Integrations 3 Will not implement

Ringcentral Video meeting ID 10 digits

We use each employees telephone number as their person room meeting number. This is easy to remember. Why force them to us a 9 digit in addition to their 10 digit number in addition to the password.
Gregg Taylor over 2 years ago in RingCentral Video 0 Will not implement

Performance report - edit user columns such as User Status and User Extension

This would be useful as we don't need to report this data and just makes it more difficult to read on reports.
Guest over 2 years ago in RingCentral Analytics 1 Will not implement

Call Queue Pick Up Feature

The queue call pickup notification pop on the phone is displaying everything correctly. The issue when the user accepts (picks up) the call from the queue not notification pop, the line appearance is showing wrong direction for the second queue ca...
Cindy Hubert over 2 years ago in RingCentral Phone 0 Will not implement

RC App to Google Pixel 4 (GrapheneOS ver) compatibility

GrapheneOS ver not compatible with RC Unified App, works but its not giving any sound notifications.
Guest over 2 years ago in RingCentral Mobile App 2 Will not implement