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Add Anker device support to headset controls

I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
Greg Widener Ext 1171 1 day ago in Hardware 0 Under review

Rate Center Changes

It is confusing to get a number from a different area that reflects that it is local when it is not close the impacted area. For example, the area codes 608 and 715 will reflect that they belong to Green Bay even though they are not, they just hap...
Brian Miller 1 day ago in RingCentral Admin Portal 0 New

Custom voice mail prompts

is it possible to add options to soft Phone (would be nice for hard phones as well) to press a button not (answer or not answer) but a custom prompt like some mobile phone do to send info (in a voice prompt) like on a call currently please call ba...
Ken OConnor 1 day ago in RingCentral Web/Desktop App 0 New

Add Titles to Recorded Meetings

Currently when looking at your recorded meetings it titles then "Scheduled Meeting" instead of the Meeting name, or a custom name we can title the recording. Having the recording titled with either the meeting name or allowing a custom name will g...
Stephen Powell Ext. 1170 2 days ago in RingCentral Web/Desktop App 0 New

Fax Word Docs

I was able to fax files with .doc and .docx with .pdf Now, only .pdf's get through. I read there was an update that dropped the .doc extensions. Please bring this back.
Steven Dexheimer 2 days ago in RingCentral Web/Desktop App 0 New

Be able to automatically record meetings using templates and roles.

We want to have all meeting automatically recorded.
Benjamin Strauss 3 days ago in RingCentral Video 0 New

Please Pin the dial pad to the software so it is always open, (even after you hang up on call). It is frustrating to always have to go grab (open) and drag the dial pad when you use a headset at work.

It would benefit every single user of the Ring Central software and bring a huge smile to the faces of your customers.
Clancy D'Angelo 3 days ago in RingCentral Web/Desktop App 0 New

Short cut key for Close Window in Desktop App

Maybe its just me and I cant find the option but on my Mac I normally close windows with the shortcut key (command W) but it doesnt work on this app. Just a suggestion!
Rachel Knapp 3 days ago in RingCentral Web/Desktop App 0 New

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick 3 days ago in RingCentral Mobile App 0 New

Create Security Groups for Caller IDs

Restrict who has access to Caller IDs with security groups. Employess shouldn't have access to phone numbers not assigned to them. Conversley we need the ability to grant accesss to Caller IDs for a phone number not assigned to a user ,e.g, some u...
Stuart Gormley 3 days ago in RingCentral Engage Voice 0 New