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All ideas

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Answer from Android Smartwatch

If it is supposed to work I don't see the option for every call.
Marco Bonanni 8 months ago in RingCentral Mobile App 4 Needs more information

Stop making the resource center window "active" when you interact with meeting window controls like mute, chat,etc

I Use RingCentral for meetings. That is it. I've never used the Resource Center. I find it terribly annoying that the Resouce Center window pops up over the top of my other windows that I am actually using during my meetings (e.g. Chrome, Outlook,...
Janel Cahill 8 months ago in RingCentral Meetings & Webinar 1 Needs more information

Splitting Audio

There is no way to split audio or set up a “ride along” situation for training purposes.
Blake Abig 8 months ago in RingCentral Web/Desktop App 1 Needs more information

flip calls to desktop

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...
70570 Hear USA 8 months ago in RingCentral Phone 1 Needs more information

Independent Evaluation Not Tied to an Interaction

We need Ring Central to give us the ability to create an independent evaluation not tied to an interaction (call or email) that are sent in RC Contact Center. We need to evaluate live chats and back office items that are not handled in Ring Central.
Brenda Orozco 8 months ago in RingCentral Contact Center 2 Needs more information

Calendar View

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.
Sheila Weymiller 9 months ago in RingCentral Admin Portal 1 Needs more information

Give both transferrer's details and the number being transferred to the receiving agent

Currently when a transfer is initiated, the receiving agent only gets info about the incoming consumer number and not about the agent who initiated the transfer. This means that to establish a full transfer to a new agent, it requires additional t...
Liam McCausland 9 months ago in RingCentral Contact Center 1 Needs more information

URL Issue

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.
Shane Palmer 9 months ago in RingCentral Web/Desktop App 1 Needs more information

@Mentions to show new in the same as chats

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.
Joo Kim 9 months ago in RingCentral Web/Desktop App 2 Needs more information

A few ideas/complaints

No caller ID. WTHeck!!!! Nothing to indicate when one of the Team is already on a phone call. No indication of when you transfer a call that it was transferred successfully. There is absolutely no connection between the app on my computer and my t...
Teri LeCheminant 9 months ago in RingCentral Phone 2 Needs more information