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Add "Sections" back to Tasks in the new RingCentral App

In the new app.ringcentral.com platform, there is no way to add a "Section" to tasks. Our small company currently relies on Tasks in app.glip.com everyday to accomplish our daily responsibilities. We create a "Team" for every client we have. Somet...
Guest over 1 year ago in RingCentral Web/Desktop App 51 Implemented

Hide Contacts from RingCentral Contacts List

I'd ike to be able to hide some accounts from the contacts list, within the RingCentral desktop app. For example, we have an account assigned to someone who hasn't started working yet. For now, I don't want them to show up within the Contact List.
Guest almost 2 years ago in RingCentral Web/Desktop App 15 Implemented

Allow Transcription of Meeting

Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed...
Cheryl Karamihas over 1 year ago in RingCentral Video 8 Implemented

macOS Universal Application - Apple Silicon M1

Zoom added their Universal Binary which supports their M1 chips without going through their Rosetta 2 emulation. I believe this would help RingCentral as I occasionally experience application freezes on the M1 when trying to enable my camera / aud...
Guest over 1 year ago in RingCentral Web/Desktop App 28 Implemented

Technical Capability to Move and Share Tasks to Other Windows/RC Users and For Assignees to be Tagged in Their Own Window

One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task. In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share...
Maria Marbella over 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 4 Implemented

Remotely manage user status

RC have confirmed it's not possible for me to remotely change a user's status. EG, they've gone to lunch without signing out, or I want to push someone to available from unavailable. Currently, I have to call customer care to do this, or log in as...
Jan Bilton over 1 year ago in RingCentral Admin Portal 6 Implemented

Team Calendar in New RingCentral App

Bring back to team calendar that shows GLIP tasks on a calendar view. It is in the RingCentral Class app.
Guest over 1 year ago in RingCentral Web/Desktop App 6 Implemented

Make RingCentral app for android and ios compatible for Microsoft Intune

Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser
Sharon Basinger over 1 year ago in RingCentral Mobile App 1 Implemented

Hide Incoming caller Id to call queue calls.

Need to have the option to hide the Incoming caller ID of the clients when calling a call queue extension.
Amira Alday 6 months ago in RingCentral Admin Portal 1 Implemented

A feature for automatically changing the User's call queue status during After Hours

To avoid call handling members having rejected calls due to staying in the queue accidently overnight, an automation which kicks everyone out until next start of business.
Cydney Davidson-Bey 7 months ago in RingCentral Admin Portal 3 Implemented