Skip to Main Content

All ideas

Showing 7016

Limited access on the RC app to a specific user

Limited access on the RC app to a specific user
Marielle Nacis about 21 hours ago in RingCentral Admin Portal 0 New

There should be a Bridge call appearance feature setup on desk phone phone and should be able to assign to users that is a member of a call queue

Was trying to setup a BCA on phone no BCA feature that is only available on desk phone it requires RC app interaction Unable to assign delegate on users on call queues
James Paul Bermoy about 22 hours ago in RingCentral Phone 0 New

Block SMS from International Numbers

When an international SMS is received it triggers a purchase of calling credit that is not intended by the account. It is tedious to block international numbers one by one and charges already happened.
Jorge Mico about 23 hours ago in RingCentral Admin Portal 0 New

Contact Search - Include Details

In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this. Might be worth while to expand the search range to include all details.
Gordon MacDonald 1 day ago in RingCentral Web/Desktop App 0 New

Merge Mitel call reports with Ring Central

We were a Mitel customer and I would run the Mitel Business Analyics user call reports, can Ring Central adopt reports like Mitel that gives more information on the users calls. Our managment team like to see in a week or month time number of call...
David Fischer 1 day ago in RingCentral Analytics 0 New

Multiple prerecorded messages to leave

It would be nice to have the feature to prerecord messages to leave if a customers voice mail answers. With just a click of a button you could select one of the messages to be left with out having to stay on the line and record the message live
Joshua Arnold 1 day ago in RingCentral Phone 0 New

RingCentral App Update Roll Out Options

To have the options to apply these configurations: 1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply. 2) trigger the application of an update in a non-interactive manner from a privileged ac...
Ralph Reyes 2 days ago in RingCentral Web/Desktop App 0 New

Turn off voicemail feature when making changes on the acccount.

We are looking to turn of the feature where when we make a change to a user’s account (ie change users password, role, etc) the user does not receive a VM stating there has been a change made to their account
Andrea Higgins 2 days ago in RingCentral Web/Desktop App 0 New

Migrate data from one account to another.

Some customers have multiple accounts within RingCentral, and it would be very helpful to have an option to migrate all data from one account to another for seamless transition.
Aya Vince Cruz 2 days ago in RingCentral Admin Portal 0 New

the reason why you can hear faxes in your voicemailbox is because both faxes and voicemails are stored in the same Mailbox

can we separate, faxes going into my voice mail box?
LANstar IT 2 days ago in RingCentral Phone 0 New