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Process Voicemail Through Desktop Phones

I bought a phone system with local voicemail capabilities. I want all voicemails to go through the phones in the office, rather than through spectrum. Is there any way to set this up and disable voicemail but allow it to go through the system in m...
TYLOR PRITCHARD about 19 hours ago in RingCentral Phone 0 Under review

RingCentral Meetings app: Add support for Linux Mint

Linux Mint is not currently supported per Customer support. Linux Mint is based on Ubuntu, and is a very popular distribution. Please add support for Linux Mint Cinnamon.
James Ayton about 20 hours ago in RingCentral Web/Desktop App 1 Under review

Simultaneous Ring for Failover Groups

Per the description, it seems odd that the option to have Simultaneous ring is not available for a call queue when adding a fail over group. For contractual SLA's on call answering, having anything other than Simultaneous pushing the call beyond t...
Mike McCafferty 1 day ago in RingCentral Admin Portal 0 Under review

Description Field In Templates

When creating User Template, each can have a different settings for individuals within the same department, the name given to the Template can only be a certain length of character because the window you receive when clicking a template cannot be ...
Mike McCafferty 1 day ago in RingCentral Admin Portal 0 Under review

I want to remove entering a password everytime I listen to a voicemail please.

we have multiple company names due to marketing purposes it's annoying having to enter a password for each company every single time i listen to a voicemail
Tile & Stone Care 1 day ago in RingCentral Phone 0 Under review

enable app to accept call forwading

Want ext to be able to forwarding using call handling to an app.
Kurt Anderson 1 day ago in RingCentral Mobile App 0 Under review

Requested versus Confirmed port date

The portal shows "Requested port date" in the portal, but does not update if the requested port date is changed. For example, if a port date was requested for December 3rd, but the port date needed to be moved to December 16th, the "Requested port...
Melissa Milewski 2 days ago in RingCentral Admin Portal 0 Under review

Changing the app on my phone to silent mode should not change it everywhere

I would like to have the application on my phone to be silent but I would still like to receive calls on the computer and on my extension device as normal not as in silent mode or do not disturb, basically changing the status of the application on...
Mike Aqrawi 2 days ago in RingCentral Mobile App 0 Under review

Add The Capability To Set Default Key For Call Flip

By default, when you add a user the default key press for selective Call Flip is *1. This can cause an issue when you are in an auto-attendant type call (i.e: non-RingCentral conferencing call service) and need to use *1. When you enter *1, your p...
Nestor Salcido 14 days ago in RingCentral Admin Portal 0 Under review

OSH Option to only allow 1 live contact method at a time

Within OSH settings, phone calls and chats can be presented at the same time. Can phone calls and chats be considered both live pieces of work and not presented to reps at the same time?
Kaci Joslin 30 days ago in RingCentral Contact Center 0 Under review