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Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
about 3 years ago in RingCentral Phone 6 Future consideration

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
about 3 years ago in RingCentral Web/Desktop App 3 Future consideration

Read notification for RingCentral messages

No description provided
Ben Stutzman about 3 years ago in RingCentral Web/Desktop App 38 Future consideration

Outbound Automatic Voicemail Drop

Be able to leave a pre-recorded voicemail as soon as you hear a "beep" and move on to your next call. In other words, make outbound call and instead of waiting for someone to pick; drop an automated or prerecorded message for the second party to c...
Guest almost 3 years ago in RingCentral Phone 29 Future consideration

Multiple Voicemail Greetings

Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I ha...
John Hynes almost 3 years ago in RingCentral Phone 22 Future consideration

Add Advanced Rules to block or forward SMS / Text Messages

We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. For example we have 614 xxx-xxxx is going to our Columbus call queue and 336-xxx-xxxx number is going to our Sale...
about 3 years ago in RingCentral Phone 4 Future consideration

Sync RC status with Microsoft Office (Teams/Outlook)

As a company we rely on our Microsoft Teams status (NOT RC) to let our team know we are: away from our desk on lunch or breaks in a meeting on a phone call We use RC for all calls with our customers and when a team member wants to transfer a call,...
Lauren Fisher almost 3 years ago in RingCentral Integrations 15 Future consideration

Conference Call: Drop/Remove individuals during call

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.
Travis McCarthy almost 3 years ago in RingCentral Phone 12 Future consideration

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady over 1 year ago in RingCentral Web/Desktop App 2 Future consideration