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All ideas

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real time calls

We need to see calls hitting the system, (Active Calls) , as well all the call activity in real time. on ACO
Nicole Scott 6 months ago in RingCentral Phone 1 Already exists

Add a phone when creating a new user

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient
Joseph Williams 6 months ago in RingCentral Admin Portal 1 Already exists

Record Product Trainings and save them to an onboarding file

Having a playlist of videos on our products, processes, and example sales calls, will provide a winning onboarding process for future hires.
Michael Simonsen 7 months ago in RingCentral Video 1 Already exists

Ability to control customer screen

During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
Michael Simonsen 7 months ago in RingCentral Video 1 Already exists

TTD/TTY feature

Hello, Could there be or is there a feature for people with a hearing disability? Maybe TDD/ TTY feature for those who are hearing impaired. Please let me know Best, Rivia
Billing Department 7 months ago in RingCentral Phone 1 Already exists

Make a report that shows where users are logged into RingCentral

A report that shows which phone, computer, and web apps each user is logged into will help us have a better idea of our security exposure and investigate incidents of user account compromise.
Dominik Chandler 8 months ago in RingCentral Analytics 1 Already exists

Adding Recurring Activity (Meeting, Coaching, etc.)

Currently, I am manually adding weekly meetings, bi-weekly QA coaching in RC and it's taking so much time to do this because I have to put a reminder on my calendar to make sure that these are being coded appropriately and timely. I am wondering i...
Laarnie Hill 8 months ago in  2 Already exists

Update your help and support to reflect the current version

My video is mirrored in RingCentral. That needs to be fixed. According to your help and support files, there should be a setting for that. There IS NO SETTING IN THE APP. Yes, I updated, No it is not there. FIX YOUR HELP SCREEN OR FIX THE APP. Eit...
D Isaacson 8 months ago in RingCentral Video 2 Already exists

Service Status Alerts Subscription

Will be great if we can have the option to receive the issues reported in the Ring Central status portal in an email notification. This morning and issue was reported in the staus portal and I couldn't find the option to receive those notifications.
Nestor Guzman Monroy 8 months ago in RingCentral Admin Portal 1 Already exists

Delete User Messages

Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all histor...
Chris Call 9 months ago in RingCentral Web/Desktop App 1 Already exists