All ideas

Need a metric on how many calls go to voicemail and what time of day they are going to voicemail. This will help determine staffing.

Krisp is an AI-based audio processing software that offers real-time noise and voice suppression technology which will be really helpful to integrate with RingCentral.

Either way of hard phone or app, provide users the ability to pause and rewind a voicemail.

Make app compatible with M2 chip processor

Allows managers to see who in their department, is or isn't taking calls.

When users want to get a subscription or export from Analytics, currently the system only provides the table data in either the Excel or PDF. My users are requesting to get the chart which is visible in Analytics to be included into the Subscripti...

I want to see what % of outbound calls is answered on average at specific time of a day.

All there to be more than 10 members of a ring group or allow call queues to flow from one to another if unanswered.

ENTER to answer calls

Suggesting adding integration with the WealthBox app.