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Add Bi-weekly feature to custom forwarding rule

Hello, Can I request a feature to add a "Custom Forwarding Rule" where we can select:- Bi-weekly => Every second Friday ( or Sat, Sun, Mon)- Every Second Friday or Sat.Sun,Mon OF course we can setup it manually with dates range, but this will e...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Automatically make member "Unavailable" for queue calls when "Signed Out"

When a member of a call queue signs out of their account (whether it's from the desktop app or mobile app), the system should mark that member as "Unavailable" for queue calls.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add preview of excel file

We can quickly review the content without needing to download it first.
弘祥 林 over 2 years ago in RingCentral Web/Desktop App 0 Under review

SMS - Pasting Multiple Numbers In the SMS To Field

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...
Atlantic Agency over 2 years ago in RingCentral Admin Portal 1 Already exists

DTMF tones via speed dials

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#
LOUIS CUTAJAR over 2 years ago in RingCentral Phone 0 Under review

CTRL Z it seems to keep the data in the buffer

When i am in a message and I use CTRL Z it seems to keep the data in the buffer and it if you go to another user that info is retained and if you do another CTRL Z that data appears. How can you fix this so the data does not travel from person to ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Shared fax for outbound sending

A feature that allows multiple users to be able to send and receiving faxes on behalf of a shared fax user. The multiple users would be able to send faxes with the cover page reflecting the shared fax user phone numbers and details.
Guest over 2 years ago in RingCentral Phone 0 Under review

Single Call Handling for users that are working Queue Calls.

We have users that are what we call "Customer Service Reps" Primary function is to take inbound calls from the queue, while they won't get presented a second call from a queue, they are getting interrupted by DID calls and Transferred calls, this ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Option to make your self unavailable for a particular queue while being a member of multiple queues

We have employees that are members of two queues, for instance. During random times of the day, they do not need to receive calls from a particular queue. Currently, you can only set your status to either "available" or "unavailable" for all the q...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Cloud storage notification

We were hoping that we can get notified of the amount of storage left or used by an account. Especially if the storage capacity is about to reach the limit.
Roland Angoluan over 2 years ago in RingCentral Meetings & Webinar 0 Under review