All ideas

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.

Via both the mobile app and the desktop app, the calendar should be able to sync to multiple platforms (Apple, Microsoft, Google). I use Microsoft Outlook for work, gmail for personal emails, and have an iPhone - the ring central apps should be ab...

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.

The instant message event currently delivers a payload for new inbound messages that include the message details, meaning an additional api call to retrieve the message details is not necessary, unlike the message event. It would be useful to be a...

I need to measure login time, logged out, lunch time, and breaks of the agents

So far there is only the option to add phone number in the To: section of a fax. Make a fillable line to add the recipient's full name that would auto-populate in the cover page. It would be more efficient compared to making a custom cover page. T...

Hi we have Mitel 6940 phones at our offices, running on the RingCentral platform. The Mitel 6940 phones seemingly have the capability to transfer calls directly to voicemail via a "VM" softkey that appears when transferring calls (see YouTube vide...

Being able to change the indicator colors from just blue green and red would help people with optical issues like color blindness.

I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile a...

Currently if a user is given permission to select what outbound CLI they want to present on an outbound call they have complete visibility of every CLI that is configured on the platform and can select any CLI. Within our RingCentral instance we h...