All ideas

In freight sales we have to log #s with offers. If I miss the # while on the call, im forced to refresh until the number appears which wastes valuable time I can be answering other lines.

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...

On the Poly VVX-450 the only way to create button speed calls is to create it locally within the phone. I'd like to this this work within the RingCentral User/Admin WebGUI just like it is for Presence for other users. Along with other buttons, suc...

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...

Add an interface to allow button templates and customizing phone settings. There is already a provisioning tools setup since anytime you add someone to the HUD it adds a speed dial/monitor button to the Yealink phones.

An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!

Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that pu...

As the world changes, more and more people will become hybrid employees - working in the office some times and working from home at other times. The RingCentral Mobile App is not always reliable - I regularly get voicemails from missed calls when ...

Multi-site has option to change caller ID for outbound calls however for SMS, it doesn't have option to select SMS ID. It automatic to the Digital line number. It would be better to have this option to strengthen the multi-site settings distinguis...

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.