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Include Billing Details in the user report when exporting

The user list export only includes Cost Center name today. It would be helpful to include the Billing Details from the cost center in that report.
Bob Cupit about 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Phone for IT download or to be able to integrate Microsoft Office (Word, Excel, etc.) not just Outlook.

We have spreadsheets and documents with contacts shared with an office. Our new network is not compatible with the RingCentral Phone app where we could highlight a phone number, hit a hotkey and ringout the number. I've found the Chrome extension ...
Guest about 1 year ago in RingCentral Phone 0 Under review

Would be good if call handling contacts didn't show under 'flip' menu for active call

'Call handling', setup in the portal, is used for our call forwarding functionality. As such, when a user has PA number's added for call forwarding, they appear under the 'flip' menu when on a call, unfortunately, it doesn't work for flip.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Change company contacts to show direct numbers

The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I unders...
Marciano Garza about 1 year ago in RingCentral Mobile App 1 Under review

Select Whom to schedule a meeting before meeting details will populate

Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to sele...
Guest about 1 year ago in RingCentral Integrations 0 Under review

3rd party multi factor authenticator

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?
Guest about 1 year ago in RingCentral Admin Portal 4 Under review

The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps (unapproved) within the RC App

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...
Brad Baggett about 1 year ago in RingCentral Admin Portal 0 Under review

Call integration with TekMetric

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!
Guest about 1 year ago in RingCentral Admin Portal 2 Under review

Customer would like to be able to Bulk Change IVR hours of operations, etc. settings for 500+ stores in RC Office.

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.
Victor Rey about 1 year ago in RingCentral Admin Portal 0 Under review

Be able to delete export report manually from RC app

currently the export reports ran in RC app by admins fall off automatically after 30 days. Admins would like to be able to delete those export reports manually before the 30 days mark.
Maji K about 1 year ago in RingCentral Web/Desktop App 0 Under review