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Expose barging, monitoring, and coaching functionality via API

We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out. But there's no way to give the managers an eas...
Guest about 1 year ago in Developer Platform and APIs 0 Future consideration

To import old messages from another carrier to RingCentral after the porting.

To import old messages from another carrier to RingCentral after the porting.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add RC meeting details to Outlook on iOS

Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo about 1 year ago in RingCentral Admin Portal 0 Under review

Flip Phone Support for App

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Integrate with VTiger CRM to enable click to call and other functionality

Here is documentation for doing an integration. https://help.vtiger.com/article/146992351-Phone-Calls-API-Usage
Guest about 1 year ago in RingCentral Integrations 1 Already exists

Add 340 Area Code (US Virgin Islands) as Available for Purchase thru Admin Portal

We have customers in the US Virgin Islands (area code 340), which requires us to be able to dial locally in order to provide support.
Rakesh Mistry about 1 year ago in RingCentral Admin Portal 0 Under review

Account Super Admins should be Super Admins everywhere -- including in the new-ish RC App

We noticed there was a contact listed that is no longer with us -- and is not part of the Web Admin Portal user list at all. Chat support said they'd need to manually request a deletion since there is no way for me as an acct Super Admin to do thi...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Schedule recurring meeting further in advance

Getting a message "Your meeting request was declined. The end date of this series of repeating meetings is too far in the future. This resource can only be scheduled up to 180 days in advance. The end date must be before Wednesday, March 23...
Guest about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Disable file sharing by default

Disable all Manage file sharing until turned on by an ADMIN. Since this new app has 0 content examination end users can could sent what ever they wanted and get everyone in truck load of trouble. Since there is nothing in place currently which one...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review