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Fax Notification Via Encrypted Email

Receiving encrypted emails with the fax attachment will be a great addition for our fast pace healthcare clinic.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Add option to 'block and delete' phone numbers

It is more efficient to block and delete a phone number with one click, instead of one click to block, then one click to delete.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Different physical phone ring tone or user whisper at pick up for queue calls vs direct dials.

All of my users are in a mixed phone environment, they receive queue calls at anytime and direct dials. Users have no real way of quickly separating the two before they answer a physical phone.
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Automatically delete the email address after deleting the extension for promotional items or marketing

Deleting extensions does not seem to delete the email address on the marketing automation database which is causing issues with the users email server.
Roland Angoluan about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow Multiple Phone Numbers for Caller ID's in User Settings Template

The option to select more than one phone number for agents to use as a Caller ID would be useful for companies that want their agents to be able to call out with a main number as well as their direct line while limiting agents access to all compan...
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Hotkeys for New Actions like 'Send new message,' 'Start a video meeting,' 'Send new text" etc

More hot keys in general, but It would be great to have hotkeys for all the new action options.
Trevor Kelson about 1 year ago in RingCentral Web/Desktop App 0 Under review

Use RingCentral messages with fillable PDF attachments for people to sign the document.

We have annual assessments for our field Employee signature required. Would be nice to use Ring Central text message with attached fillable PDF file for employee to sign.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Downloaded Phone Numbers to show in E164 format

I would like to be able to see all company numbers in all regions in the E164 format. This makes managing the Enterprise estate in many different countries much easier. At present all countries outside of my location show in the E164 format.
Ty Stephens about 1 year ago in RingCentral Admin Portal 0 Under review

IVR Invalid Key Press

Include options to what happens an invalid key press is used in the IVR menus. Currently, the RingCentral system will attempt to route the user to the closest extension which is often an announcement only extension. If an IVR menu only has 1,2,3 k...
Ivan Goldsmith about 1 year ago in RingCentral Admin Portal 0 Under review

Add ability to have custom links on the left hand menu bar

The left hand side menu bar would be more useful if you could add custom links to it, like a link to go directly to Events > All Events > Month view, so you can get there in 1 click instead of 3. This way the things you use most often are ea...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review