All ideas

It doesn't matter how many names are in the presence, list. The second screen on the expansion module is Blank. Reopened case https://support.ringcentral.com/s/case-detail?Id=5002H00001Hp8DQQAZ

We have Service Business Developments Centers for each of our locations and would like the Director to be able to manage her own staff. Currently if I assign her User Admin access it is for all employees across the organization. I would like the a...

If a user is needing to potentially answer calls but is also working on something else, it would be nice to have a setting that allows for standard Windows/system notifications without having the incoming call be pushed to the front (and interrupt...

I am a graphic artist and it would be nice to send proof to someone directly from programs I am using

We have several skills set up that do not have agents assigned to them so we have found several emails have been transferred to skills that don't have any agents. We are having to watch those skills and act if anything gets in there on accident. I...

Feb. 2 from Louise: Have you considered giving the option for Team Admin or Team Leader mentions? Example of what this feature would look like: In this room, I can alert everyone by @-mentioning Team. But maybe I don't want to get the attention of...

On Windows the RC app needs to make it easier to text (not messaging) to an outside phone. As it is right now, you have to click on Phone symbol on the left and hit + symbol at top right and hit "Send new text", or go to the + symbol first. Either...

Gain access to in-meeting chat box even after the meeting is closed

Right now Admins can still see who calls all lines, the ability to designate a line completely anonymous would be benficial.

The company that I am with uses this button to start conference calls with.