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Remove the intro/greeting and hold music when a caller calls a direct line

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...
Alex Ihrke 3 months ago in RingCentral Admin Portal 1 Already exists

MyRepChat integration

An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
Jonathan Suzio 3 months ago in RingCentral Integrations 1 Future consideration

iPad Screen Sharing in Meetings. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.

Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that pu...
David Seserman 3 months ago in RingCentral Meetings & Webinar 0 Under review

add a phone without attaching it to a user.

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.
Ian Stanton 3 months ago in RingCentral Admin Portal 1 Under review

Be able to link calendars across multiple platforms

Via both the mobile app and the desktop app, the calendar should be able to sync to multiple platforms (Apple, Microsoft, Google). I use Microsoft Outlook for work, gmail for personal emails, and have an iPhone - the ring central apps should be ab...
Jack Gannon 3 months ago in RingCentral Web/Desktop App 0 Under review

Export contact list

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.
Dave Dhuet 3 months ago in RingCentral Web/Desktop App 0 Under review

RingCentral App for desktop will not show contacts in Manually Created Outlook 365 Contact Folders by Users

I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile a...
Joe Anderson 3 months ago in RingCentral Web/Desktop App 0 Under review

General Voicemail sent to all phones

Mitel has the ability for voicemail to go to a general voicemail line that is seen on all phones in the company, not just to one extension. This is needed for small offices that have multiple phones because if it is sent to one phone, and that per...
Marla Hunt 4 months ago in RingCentral Phone 1 Under review

Autofill Contacts by Typing Contact Name

The previous app (RingCentral Phone) would autofill contacts if you typed the contact's name. The new RingCentral app does not do that which more or less makes it pointless to have contacts. We are a high volume medical practice and don't have the...
Slabtown (PDX) Tangelo 4 months ago in RingCentral Phone 0 Under review

Adding a pop-box when an interaction is selected to be evaluated, but has already been evaluated.

Ease of evaluating and refrains from double working.
Kandace Williams 4 months ago in RingCentral Contact Center 0 Under review