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outlook plugin for RC meetings / rc scheduler

not using outlook 365 just regular outlook. need options for RC meeting plugin and rc scheduler
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Already exists

Analytics for customer support call

User rates call at end, we use that to measure quality of support given
Guest over 2 years ago in RingCentral Contact Center 1 Already exists

create and export report showing calls per hour by date

It would be nice to have the ability to create a report (and export to excel) showing the number of calls received by hour per date, example below. This can easily be used to gauge how busy our team is by hour with calls. 6:00 7:00 8:00 9:00 10:00...
Guest over 2 years ago in RingCentral Analytics 1 Already exists

Instant Meetings should not reuse titles from previous meetings

PMIs are useful for both scheduled and instant meetings. However, when starting an instant meeting, the title of the IM is set to whatever the previously scheduled meeting title was that used the PMI. This is counter-intuitive for the user and cre...
Tim Nichols over 2 years ago in RingCentral Video 3 Already exists

Send a fax

I just want to send a fax.. why so complicated compared to before?
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists

Customer would like to have the meeting recorded without clicking the record option when conducting a meeting

Customer would like to have the meeting recorded without clicking the record option when conducting a meeting
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Already exists

Group Fax Messaging

SEND MESSAGES TO MULTIPLE CONTACTS AND ATTACH A MESSAGE OR ATTACHMENT WHEN I SEND IT.
Guest over 2 years ago in Developer Platform and APIs 1 Already exists

Can't reschedule a RCV meeting using Unified RingCentral app

It's more convenient to reschedule a meeting in the app. It's a hassle to integrate the meeting to another application like Gmail or outlook 365
Guest over 2 years ago in RingCentral Video 1 Already exists

Dept share analysis

let each dept manager see only there call analysis
Guest over 2 years ago in RingCentral Analytics 0 Already exists

add external number to call queues

This is useful and convenient when we want to add an external number to get a specific call to an external person
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists