All ideas

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...

This functionality is missing from the full RC App that the RC Phone for Desktop App has. It is vital for those who work in the Remote Desktop environment to easily access these functions. Currently, the notification does not allow interaction and...

Add the ability to download ALL extension types in a single download file. This is useful to understand ALL of the assigned extensions and their purpose. Being that we are an Enterprise account, we use ranges of extensions for different purposes a...

option to turn on and off direct dial of extension numbers/ direct lines from external callers.

Allowing the status to show when online and not just within the app will provide full insight into employees/coworkers actual availability which was a feature that was extremely useful in Skype. Currently just showing when someone is within the ap...

MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.

There is a different experience in contact presence in each app. The mobile app shows a colored symbol when you search for and select a user or a persistent status shows if you have a conversation started or when you add to quick contacts. It woul...

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?

Feature request: setting timers for polling questions to automatically launch at specified intervals and/or specified times within a meeting. Would love for this feature to translate to polling templates. Example: Poll 1: Please click A or B to co...

Add languages to RC Video closed captioning options