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Allow intercom to be used with presence - will allow intercom to work without entering extension number

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...
Guest over 2 years ago in RingCentral Phone 1 Under review

Allow Call Answer | Ignore | Send to VM from Notification of RC App

This functionality is missing from the full RC App that the RC Phone for Desktop App has. It is vital for those who work in the Remote Desktop environment to easily access these functions. Currently, the notification does not allow interaction and...
Liz Gipson over 2 years ago in RingCentral Web/Desktop App 2 Under review

Download ALL Extension Types in a single download file

Add the ability to download ALL extension types in a single download file. This is useful to understand ALL of the assigned extensions and their purpose. Being that we are an Enterprise account, we use ranges of extensions for different purposes a...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

filter external calls for extensions

option to turn on and off direct dial of extension numbers/ direct lines from external callers.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Update Presence Status to show when online and not just within the app

Allowing the status to show when online and not just within the app will provide full insight into employees/coworkers actual availability which was a feature that was extremely useful in Skype. Currently just showing when someone is within the ap...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

MyRepChat

MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.
Guest over 2 years ago in RingCentral Integrations 2 Under review

Mobile app contact presence should be unified and consistent across all apps

There is a different experience in contact presence in each app. The mobile app shows a colored symbol when you search for and select a user or a persistent status shows if you have a conversation started or when you add to quick contacts. It woul...
Craig Miceli over 2 years ago in RingCentral Mobile App 0 Under review

CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Timed polling questions

Feature request: setting timers for polling questions to automatically launch at specified intervals and/or specified times within a meeting. Would love for this feature to translate to polling templates. Example: Poll 1: Please click A or B to co...
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

Add languages to RC Video closed captioning options

Add languages to RC Video closed captioning options
Remote RMATS over 2 years ago in RingCentral Video 0 Under review