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Transfer Ownership of meetings when a user is disabled

When someone leaves the company, and is ultimately disabled or deleted from RC, we find ourselves with an issue when it comes to Meetings. The ownership of the meeting seemingly dies with the user, and then the meeting has to be deleted and recrea...
Shaun Heckman over 1 year ago in RingCentral Meetings & Webinar 0 Under review

calendar for holidays

It would be great if you had a holiday calendar tied to the IVR. This way it would prompt you on what you want to do for those days, or bad weather days.
Makesha Bailey over 1 year ago in RingCentral Admin Portal 2 Under review

Scheduling tool similar to calenderly or mixmax

I'd love to be able to share my availability in pre-determined time increments with my clients to schedule from. Having a this tool built in with ring would be a huge time saver for me and most anyone that has to schedule meetings.
Curt Rosinski over 1 year ago in RingCentral Contact Center 1 Needs more information

Allow changing the inter digit timer on desk phone

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...
Craig Rhinehart over 1 year ago in Hardware 0 Under review

It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants

This is a comment I received following a webinar we recently hosted: "I experienced great difficulty getting on to the platform. It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants."
Emma Woods over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Enable all extension recordings on creation

Have a tick box that will enable call recordings on all extensions when they are created. When creating new extensions the recordings are not enabled and the option to enable is a totally different menu, so this is usually forgotten.
Trevor van Minnen over 1 year ago in RingCentral Admin Portal 0 Under review

Add longer louder Notification sounds

I am hard of hearing and use the longest loudest sounds for incoming texts. Please add sounds similar to Alarm on iPhone. Thank you!
Patrick Chandler over 1 year ago in RingCentral Mobile App 0 Under review

Force Audio Announcement to Join Conference

Currently, the "announcement before joining" feature of Ring Central Conference is broken in the sense that there does not have to be any actual audio recorded for it to still then connect the participant to the Conference. This is a HIPAA concern...
John Warren over 1 year ago in RingCentral Phone 0 Under review

Share Browser Window Highlight

Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other s...
Michael Helman over 1 year ago in RingCentral Video 0 Under review

Queue Managers with Member Management Access shouldn't have automatic Call Recording Access

Even though I have setup a custom user "Role" in RingCentral to block access to Call Recordings, if I give a user access to "Member Management" on a Call Queue, it gives them access to Call Recordings for all calls to the Queue. Access to call rec...
Matthew Lamb over 1 year ago in RingCentral Admin Portal 0 Under review